Salesforce Marketing Cloud Operations Manager

3 weeks ago

London, Greater London, United Kingdom Blueprint Full time

Salesforce Marketing Cloud Operations Manager

at Blueprint Technologies London, England, United Kingdom

About Blueprint:

Blueprint is a leading technology solutions provider based in Bellevue, Washington, with a significant footprint across the United States. Our team is united by a common drive to tackle complex challenges, with our people being our most valuable resource. We harness technology to bridge the gap between strategic vision and practical execution, leveraging the diverse knowledge, skills, and expertise of our professionals, who bring unique insights from various industries. We pride ourselves on being bold, intelligent, agile, and enjoyable to work with.

What We Do:

Blueprint empowers organizations to extract value from their existing resources by utilizing state-of-the-art technology to generate new revenue opportunities and business lines. We integrate strategy, business solutions, products, and services to facilitate transformation and growth for our clients.

Why Choose Blueprint?

At Blueprint, we champion the potential of innovation and are dedicated to realizing it. Whether you are part of our dynamic product division, our versatile services team, or looking to advance your career in human resources, your capacity to make a difference is amplified when you join our organization. You will engage in solving distinctive business challenges while gaining practical experience with leading-edge technology. We value diverse perspectives and cultivate teams with varied skill sets and backgrounds. At Blueprint, you will have the chance to collaborate with multiple clients and teams, including data science and product development, all while learning, evolving, and crafting new solutions. We assure you that there is no better environment to grow and excel than at Blueprint.

Key Responsibilities:

We are seeking a Operations Manager to join our team as we develop innovative technology solutions. This is your chance to contribute to a team dedicated to providing exceptional service to our clients.

In this role, you will be responsible for the planning, coordination, and execution of operational workflows. You will oversee resource management, ensure operational efficiency, and strive to achieve production objectives while upholding quality standards.

  • Provide strong leadership and direction to ensure the overall success of the team.
  • Foster a collaborative and high-performance team culture that encourages innovation.
  • In a managerial capacity, clarify project details to ensure accurate execution.
  • Support the professional growth and development of individual team members.
  • Ensure timely and accurate communication to maintain transparency and alignment within the team.
  • Allocate approximately 60% of your efforts to data mapping and personalization in email campaigns, optimizing targeting and engagement strategies.
  • Dedicate 40% of your efforts to the strategic creation of email templates and content within Salesforce, ensuring compelling and impactful communications.

Qualifications:

  • Previous experience in a similar capacity is essential.
  • Proven ability to effectively oversee team activities and enhance performance.
  • The ideal candidate will possess technical expertise, preferably with a background in development.
  • Demonstrated capability to manage stakeholders effectively and exhibit triage skills.
  • Proficiency in data and audio segmentation, particularly utilizing Salesforce Data Cloud.
  • A strategic focus on the significance of data, audio segmentation, and Salesforce Data Cloud in guiding team initiatives.
  • Skill in monitoring team capacity and resource allocation for optimal efficiency.
  • Ability to assume a managerial role for a team handling high-scale complexity, ensuring effective leadership in challenging situations.

Compensation:

Salary ranges vary based on multiple factors, including but not limited to skill sets, education, responsibilities, experience, and geographical market. The salary range for this position reflects geographic-based ranges for London in the UK: £120,600 to £146,300 annually. It's important to note that the salary and job title for this opening will be determined based on the selected candidate's qualifications and experience and may extend beyond this range.

Work Arrangement: Hybrid role with a combination of in-office and remote work.

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