Service Advisor Trainee

1 day ago


St Peter Port, United Kingdom Motor Mall Full time
Job Title: Trainee Service Advisor

At Motor Mall, we are seeking a highly motivated and enthusiastic individual to join our Service Department as a Trainee Service Advisor. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring the highest standards of workmanship.

Key Responsibilities:
  • Deal with customer requirements for service and repair in an efficient and courteous manner.
  • Take responsibility for customers and their cars during a visit, authorising extra work, arranging and collecting payment, and organising collection.
  • Organise the loading of the workshop in an efficient manner to ensure efficient utilisation of workshop capacity.
  • Carry out customer follow-up and prospecting activities to maintain and build the volume of work within the workshop and provide the sale of accessories, parts, and new vehicles.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritise tasks effectively.
  • Basic knowledge of automotive systems and processes.
  • Ability to learn and adapt quickly to new procedures and technologies.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A supportive and dynamic work environment.
  • Continuous training and development to enhance your skills and knowledge.


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