Residences Concierge Assistant

4 weeks ago

London, Greater London, United Kingdom The Peninsula London Full time
Residences Concierge Assistant

The Peninsula London is seeking a highly skilled and experienced Residences Concierge Assistant to join our Residences Team. As a key member of our team, you will provide exceptional service to our residents, ensuring their needs are met with a high level of professionalism and discretion.

Key Responsibilities:
  • Assist residents with obtaining services related to their apartments, in accordance with the lease and Residences Policies and Procedures.
  • Provide detailed information regarding traditional concierge services, including parking and other guest services.
  • Anticipate residents' needs and exceed their expectations by providing proactive and personalized support.
  • Collaborate with the team to deliver exceptional service and ensure seamless communication with residents.
Requirements:
  • Minimum 1-2 years of experience in hospitality or residential environments.
  • Excellent command of the English language with confident communication skills.
  • Computer literate with problem-solving and multitasking skills.
  • UK driving license and experience driving luxury cars.
What We Offer:
  • Excellent salary package.
  • Generous service charge distributed equitably to all colleagues.
  • Life insurance.
  • Enhanced company contribution on pension plan.

The Peninsula London offers a unique and exciting work environment, with a focus on delivering exceptional service and exceeding our residents' expectations. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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