Lead Housekeeping Supervisor

4 weeks ago

Reading, Reading, United Kingdom Coworth Park Full time

At Coworth Park, we prioritize your professional growth and are recognized for employing the finest talent in the hospitality sector. As a Lead Housekeeping Supervisor, you will embark on a distinctive journey to be acknowledged as a top performer in your profession. You will gain insights not only from your esteemed colleagues but also through our prestigious training academy, enabling you to reach the pinnacle of excellence in your craft, service, and leadership, ultimately crafting your own legacy.

Benefits of Joining Us

As a Lead Housekeeping Supervisor at Coworth Park, you will enjoy a range of exceptional benefits, including:

  • Attractive employee bonus program and outstanding service charge
  • Complimentary overnight stays with breakfast at various Dorchester Collection Hotels, allowing for up to 48 nights annually
  • 50% discount on food and beverages at select bars and restaurants within the Dorchester Collection
  • Engaging social events that foster camaraderie among staff, such as summer gatherings and winter celebrations
  • Comprehensive benefits including discounts at numerous retail outlets, seasonal loan options, rental assistance schemes, and a competitive private pension plan
  • Opportunities for apprenticeships, training, and professional development
  • £1000 bonus for successful employee referrals
  • Access to immediate well-being support, reflecting our commitment to employee care

Key Responsibilities

You will take pride in delivering exceptional service to our guests:

  • You will oversee, mentor, and communicate effectively with the housekeeping team, ensuring awareness of guest needs, adaptability throughout the day, and meticulous attention to detail, all aimed at providing an unparalleled guest experience.
  • Occasionally, guests may have unique requests that involve special arrangements, additional supplies, furniture adjustments, collection of items, thorough cleaning of accommodations, or preparations for special events. These requests are primarily managed by our senior housekeeping personnel.

The responsibilities outlined represent a typical day for a Lead Housekeeping Supervisor, and we will ensure you receive detailed information on how we uphold our hotel standards.

Qualifications and Skills

  • Our core values of Passion, Personality, Respect, Collaboration, and Creativity guide our daily operations. In this role, you will have the chance to embody these values and contribute to our enduring legacy.
  • Effective communication is essential for seamless departmental operations. You possess excellent communication skills and a strong commitment to customer service.
  • Proficiency in English is required, as it is the primary language utilized within our hotel environment.

AMRT1_UKCT

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