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Sales and Administrative Professional
2 months ago
We are seeking an experienced Sales Administrator to join our team at Proactive Personnel Ltd. As a Sales Administrator, you will play a crucial role in supporting our sales team in delivering exceptional customer service and driving business growth.
Key Responsibilities:- Process customer orders efficiently and accurately, utilizing our ERP system.
- Liaise with suppliers and customers to ensure seamless communication and timely delivery.
- Arrange and book transportation for customer orders, ensuring timely and cost-effective solutions.
- Create and complete shipping documents, including labels, to ensure accurate and efficient order fulfillment.
- Enter data onto our systems, including Sage 200, to maintain accurate records and support business intelligence.
- Maintain a positive company image and reputation by promoting excellent customer service and building strong relationships with our customers.
- Support the sales team in achieving their objectives by providing timely and accurate information, as well as offering suggestions for improvement.
- Answer phone calls, take messages, and direct calls to the appropriate colleague, ensuring seamless communication and customer satisfaction.
- Support colleagues with other duties as required, under the guidance of your Line Manager.
- Manage and plan your duties to achieve agreed objectives, prioritizing tasks and meeting deadlines.
- Ability to learn quickly and adapt to new systems and processes.
- Previous administrative experience to a high level, with a strong understanding of administrative procedures and protocols.
- ERP experience, ideally in Sage 200, with a strong understanding of data entry and management.
- Keen to take on responsibility and ownership, with a proactive approach to problem-solving.
- Excellent communication skills, with the ability to interact effectively with colleagues and customers.
- Fantastic attention to detail, with a strong focus on accuracy and quality.
Proactive Personnel Ltd is a leading recruitment agency, specializing in the recruitment of staff across the UK. With over 20 years of experience, we have developed a reputation for delivering exceptional recruitment services and building strong relationships with our clients and candidates.
