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Mental Health Support Worker

2 months ago

Sunderland, Sunderland, United Kingdom Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust Full time
About the Role

We are seeking a highly skilled and compassionate Mental Health Support Worker to join our team at Cumbria, Northumberland, Tyne and Wear (CNTW) NHS Foundation Trust. As a Mental Health Support Worker, you will play a vital role in providing high-quality care and support to individuals with complex mental health needs.

Key Responsibilities
  • Work collaboratively with Primary Care Mental Health Practitioners to deliver a comprehensive plan of care that meets the individual's biopsychosocial needs.
  • Deliver psychological interventions, including confidence building, graded exposure, anxiety management, mood management, and guided self-help.
  • Support individuals to attend other appointments, such as social or physical health appointments, which may be impacting their mental health presentation.
  • Integrate with GP practices, work alongside other agencies, and participate in multidisciplinary team discussions.
  • Manage and prioritize a caseload, ensuring timely and effective support to individuals.
  • Support the team in completing physical health checks for patients registered on the Serious Mental Illness (SMI) register.
  • Contribute to service improvement and delivery initiatives.
Requirements
  • GCSE maths and English at C or above, or equivalent adult learning qualification.
  • Level 3 qualification in Care or Level 2 qualification in Care, with a commitment to undertaking the relevant Level 3 qualification on appointment to post.
  • Experience of working with individuals with complex health needs.
  • Desirable: completion of training in psychological intervention and/or counselling skills.
Person Specification
  • Essential:
    • Experience of working with individuals with complex health needs.
    • Person-centered care.
    • Experience of working in Mental Health/Learning Disabilities health settings.
    • Planned approaches to tasks that arise in work or study, applying specialist knowledge and using expert sources of information.
    • Evaluation of outcomes in terms of planned approaches used.
    • Insight into role and responsibilities of post.
    • Safeguarding.
    • Carer needs.
  • Skills:
    • Good interpersonal and communication skills.
    • Time Management.
    • Leadership skills.
  • Role-specific requirements:
    • Excellent organizational and time management skills, including ability to manage conflicting demands and work under pressure.
    • Ability to foster good working relationships.
    • Embracing diversity and open to change.
    • Motivated and trustworthy.
    • Demonstrating respect, dignity, and integrity.
    • Evidence of working within a team environment.
    • Ability to be self-reflective.
    • Ability to organize and prioritize workload.
    • Ability to accept delegation and work without direct supervision.
    • Commitment to further development and training.
    • Demonstrating commitment to the Trust's vision and values.
  • Personal Characteristics:
    • Open and honest.
    • Regard for others and respect for individual rights of autonomy and confidentiality.
    • Demonstrating commitment to the Trust's vision and values.