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Customer Service Representative
2 months ago
Optimise by Recruitment is partnering with a leading Aerospace Technology company to find a skilled Receptionist to join their team.
The ideal candidate will be a friendly and approachable individual who can provide a warm welcome to clients and visitors, ensuring a smooth and efficient experience at the front desk.
The Receptionist will play a key role in creating a professional atmosphere and will be responsible for:
- Client Greetings: Greet and welcome guests as they arrive, providing a positive first impression.
- Communication: Answer phone calls promptly and direct them to the appropriate personnel, ensuring seamless communication.
- Scheduling: Manage the scheduling of appointments and maintain the calendar for the office, ensuring efficient use of time.
- Administrative Tasks: Handle incoming and outgoing mail and packages, maintain a clean and organized reception area, and assist with administrative tasks such as filing, data entry, and maintaining office supplies.
- Information Provision: Provide information about the company and its services to clients and visitors, ensuring a high level of customer satisfaction.
- Team Collaboration: Collaborate with team members to ensure seamless communication and workflow, contributing to the success of the company.
The successful candidate will possess:
- Strong Organisational Skills: Ability to manage multiple tasks simultaneously, prioritising tasks and meeting deadlines.
- Excellent Communication Skills: Ability to communicate effectively with clients, visitors, and team members, both written and verbally.
- Technical Skills: Proficient in using accounting software and Microsoft Office Suite, with the ability to learn new systems and technologies.
- Part Time Availability: Availability to work part-time hours, with flexibility to adapt to changing business needs.
- Confidentiality: Ability to handle sensitive information with confidentiality and integrity, maintaining the trust of clients and colleagues.
