People and Culture Ambassador

2 months ago

Bristol, Bristol, United Kingdom Rovco Full time
About the Role

Rovco is seeking a highly skilled and experienced People and Culture Partner to join our team. As a key member of our HR department, you will play a pivotal role in supporting and enhancing our organization's people activities.

Key Responsibilities
  • Employee Engagement and Relations
    • Be the first point of contact for all people-related queries, providing advice and guidance to managers and employees on company ways of working, HR policies, procedures, and grievance/issue resolution.
    • Own and manage employee relations cases, ensuring correct processes are followed and outcomes communicated.
    • Mediate in employee disputes and conflicts, working towards fair and amicable resolutions.
  • Employee Lifecycle
    • Own the onboarding and offboarding process, ensuring a seamless employee and contractor experience that is clear, robust, and maintains integrity of compliance-based requirements.
    • Main point of contact for third-party EoR and PEO partners, proactively resolving issues.
  • Culture
    • Drive the company's diversity and inclusion strategy, championing initiatives to attract and retain diverse talent and create a workplace where people bring their whole selves to work.
    • Create a positive work culture through initiatives that promote the company values, enhancing employee morale and engagement.
    • Create and drive specific projects/activities in line with our engagement survey results.
  • Performance Management
    • Work with line managers to help manage the probation process and coach on performance management.
    • Drive the Talking Performance Framework processes, guiding managers on setting objectives, conducting Performance Check-ins, and the 6-monthly Big Picture Conversations.
    • Support both managers and employees in navigating performance challenges, addressing issues, and implementing targeted performance improvement plans.
  • Compliance and Policies
    • Stay up-to-date on employment laws and regulations, ensuring the organization's HR practices are in line with legal requirements and best practice.
    • Develop and maintain HR policies and procedures, communicating changes and updates to the workforce and ensuring these are stored according to document management processes.
    • Own the employee handbook, ensuring accurate and up-to-date information is maintained at all times.
  • Talent Management
    • Provide opportunities for employees to grow within the company through organizing mentorship, leadership development, and continuous learning opportunities.
    • Identify and prepare high-potential employees for future leadership roles through talent mapping.
    • Identify training needs and collaborate with managers to create tailored development plans.
  • Data Analysis and Reporting
    • Responsible for ensuring HR records and databases are accurate, ensuring data integrity and confidentiality.
    • Generate regular HR reports and metrics for management review and decision-making, including ensuring monthly payroll is correct.
    • Generate regular reports and provide insights to management, identifying trends, challenges, and opportunities for improvement.
Requirements
  • Bachelor's degree in HR Business Administration or a related field (or equivalent experience); CIPD Level 5 is desirable.
  • Strong experience as a generalist People/HR role or People Partner (or equivalent) in a fast-growing, forward-thinking business with satellite offices in Europe or the USA. Preferably in either a tech or renewable energy business.
  • Demonstrated ability in partnering with stakeholders across the business, providing accurate and timely advice and support on people-related issues.
  • A dynamic interpersonal style capable of demonstrating empathy and an ability to relate to diverse individuals.
  • Very organized with a high attention to detail to effectively and accurately keep track of multiple tasks, priorities, and queries.
  • Sound working knowledge of employment law regulations and best practice.
  • Strong analytical and critical thinking abilities to resolve a diverse range of HR issues.
  • High level of professionalism, integrity, and confidentiality in handling sensitive information.

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