Insurance Claims Specialist

1 month ago


Portsmouth, Portsmouth, United Kingdom Disclaimer: ANY-Web Ltd. Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our Service and Sales Team at our Portsmouth Lakeside office. As an Insurance Claims Partner, you will play a vital role in delivering exceptional customer service and ensuring seamless policy management.

Key Responsibilities
  • Provide timely and effective resolution to customer queries and concerns
  • Manage customer relationships throughout the policy lifecycle
  • Renew and sell new insurance policies to existing and new customers
  • Maintain a consistent and energetic approach to customer interactions
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Administer customer data and policy information
About You
  • Previous customer service experience, with a strong focus on resolving customer complaints and issues
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers
  • Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail
  • Strong problem-solving skills, with the ability to think critically and make sound decisions
What We Offer
  • A competitive salary and benefits package, including 25 days annual leave and a health cash plan
  • Opportunities for career development and growth, with a structured learning and development pathway
  • A collaborative and dynamic work environment, with a focus on teamwork and customer satisfaction


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