Back of House Operations Manager

3 weeks ago


North West London, United Kingdom The Landmark Hotel London Ltd Full time

Job Summary:

The Landmark Hotel London Ltd is seeking a highly skilled and experienced Back of House Manager to join our team. As a key member of our operations team, you will be responsible for overseeing the daily activities of our Stewarding department, ensuring seamless service delivery and exceptional guest experiences.

Main Responsibilities:

  • Oversee and manage the Stewarding team, ensuring they are fully trained and equipped to deliver high-quality service.
  • Develop and implement effective operational strategies to improve efficiency and productivity.
  • Collaborate with the Executive Chef to ensure seamless communication and coordination of kitchen and Stewarding operations.
  • Conduct regular team meetings and performance reviews to ensure team members are meeting expectations.
  • Manage and maintain accurate records of team performance, training, and development.
  • Work closely with other departments to ensure a cohesive and efficient service delivery.

Requirements:

  • Proven experience in a similar role, preferably in a high-end hospitality environment.
  • Excellent leadership and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Ability to maintain confidentiality and handle sensitive information.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

About Us:

The Landmark Hotel London Ltd is a leading hospitality company, committed to delivering exceptional guest experiences and providing a positive work environment for our team members. We are proud to be a member of the Leading Hotels of the World and have received numerous awards and recognition for our excellence in service and operations.


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