Global BPO Manager
1 month ago
The TRECO Operations Team at TikTok is seeking a seasoned Global Vendor Manager to oversee the effective management, evaluation, and optimization of regional Business Process Outsourcing (BPO) vendors.
Key Responsibilities:- Regularly assess vendor performance to ensure they meet contractual obligations and service level agreements.
- Analyze performance metrics and implement corrective measures when necessary.
- Travel to BPO vendor sites for evaluations, meetings, and relationship strengthening.
- Produce and present detailed reports on vendor performance, risks, opportunities, and other relevant metrics.
- Stay updated on industry trends to drive innovation in BPO management and ensure competitiveness.
- Bachelor's degree in Business, Management, Operations, or a related field.
- Minimum of 5 years of experience in BPO/vendor management or a related role.
- Proven track record in end-to-end BPO management, including the selection phase.
- Strong negotiation and contract management skills.
- Ability to travel frequently (50% - 70%).
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Global BPO Management Expert
4 weeks ago
London, Greater London, United Kingdom https:jobs-redefined.cositemap Full timeJob Summary:The TRECO Operations Team is seeking a seasoned Global Vendor Manager to oversee the effective management, evaluation, and optimization of regional Business Process Outsourcing (BPO) vendors.Key Responsibilities:Regularly assess vendor performance, ensuring they meet contractual obligations and service level agreements.Analyze performance...
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Chief BPO Strategist
4 weeks ago
London, Greater London, United Kingdom Xpertise Recruitment Full timeJob DescriptionXpertise Recruitment is seeking a seasoned professional to lead our BPO Advisory Services. As a key member of our team, you will be responsible for driving business growth through strategic outsourcing initiatives.Key ResponsibilitiesClient Engagement and Strategy:Develop and maintain strong relationships with clients, assessing their needs...
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Chief BPO Strategist
4 weeks ago
London, Greater London, United Kingdom Xpertise Recruitment Full timeJob DescriptionXpertise Recruitment is seeking a seasoned professional to lead our BPO Advisory Services. As a key member of our team, you will be responsible for driving business growth through strategic outsourcing initiatives.Key ResponsibilitiesClient Engagement and Strategy:Develop and maintain strong relationships with clients, assessing their needs...
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HR Leadership Position BPO
3 weeks ago
London, Greater London, United Kingdom TTEC Full time**Director of Human Capital – CX BPO - EMEA**We're looking for a seasoned HR professional to lead our Human Capital Team in EMEA. As Director of Human Capital, you will drive innovative solutions to support employee satisfaction and position TTEC as an employer of choice.Our Human Capital Team brings significant value and contribution to our company. We...
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Strategic BPO Advisory Director
3 weeks ago
London, Greater London, United Kingdom Xpertise Recruitment Full timeAt Xpertise Recruitment, we are seeking a highly skilled Strategic BPO Advisory Director to lead our advisory services in optimising and transforming clients' business processes through outsourcing strategies.This role requires deep expertise in BPO, along with strong leadership and strategic planning capabilities.Key ResponsibilitiesClient Engagement and...
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Senior Global Category Manager
3 weeks ago
London, Greater London, United Kingdom supplychainonline.co - Jobboard Full timeThis is a senior-level position within the Procurement and Supply Chain department, responsible for managing global categories and driving strategic initiatives. The successful candidate will have experience in the BPO category and a strong understanding of procurement processes and best practices.Key Responsibilities:Develop and implement strategic...
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Global Category Strategist
3 weeks ago
London, Greater London, United Kingdom Michael Page Full timeJob SummaryThis is a senior-level position within the Procurement and Supply Chain department, responsible for managing global categories and driving strategic initiatives. The successful candidate will have experience in the BPO category and strong leadership skills.Key ResponsibilitiesDevelop and implement strategic initiatives within the departmentManage...
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Senior Category Expert BPO
3 weeks ago
London, Greater London, United Kingdom Beaumont Select Ltd Full timeJob DescriptionThis is an exciting opportunity for a skilled Category Expert to join our team at Beaumont Select Ltd and take on a newly created role within a leading industry powerhouse.We are partnering with a FTSE 100 global client that leads the way in Technology innovation and services at a global level. They have a strong reputation for being at the...
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Global Category Management Expert
3 weeks ago
London, Greater London, United Kingdom Michael Page Full timeJob SummaryThis is a senior-level position that requires the successful management of global categories in the Leisure, Travel & Tourism industry. The ideal candidate will have experience in procurement and supply chain management, with a strong focus on driving strategic initiatives within the department and across the globe.Key Responsibilities• Develop...
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Global Insurance Supply Chain Professional
5 days ago
London, Greater London, United Kingdom 1st Executive Ltd Full timeSupplier Relationship Manager Role1st Executive Ltd is seeking a seasoned Supplier Relationship Manager to join our team. The successful candidate will have a proven track record in driving value, performance, and commercial efficiency from large-scale BPO contracts. The role involves managing a business-critical BPO supplier for the group Op's function,...
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Shop Manager and Program Coordinator
3 weeks ago
London, Greater London, United Kingdom TikTok Full timeAbout the RoleTikTok is the leading destination for short-form mobile video, with a global presence in Los Angeles and Singapore. Our UK merchant growth team, MAI, is responsible for onboarding, incubating, and educating merchants from scratch to drive their business success.This role is part of our merchant acquisition and incubation team for TikTok Shop...
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Senior Project Manager
2 weeks ago
London, Greater London, United Kingdom TikTok Full timeTikTok is the leading destination for short-form mobile video. Our Governance and Experience (GNE) team is responsible for ensuring a safe and trustworthy marketplace for users, sellers, and creators. We implement policies, rules, and systems to guarantee high-quality standards. As a Project Manager for Moderation Model Strategy, you will be responsible for...
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Shop - Data Annotation Project Manager
4 weeks ago
London, Greater London, United Kingdom TikTok Full timeAbout the TeamE-commerce's Governance and Experience (GNE) is a global team responsible for maintaining a safe and trustworthy marketplace for users, sellers, and creators. Our goal is to ensure user satisfaction by implementing policies, rules, and systems that guarantee high-quality standards.Role OverviewThis role sits within our Moderation Model Strategy...
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Senior Category Manager
3 weeks ago
London, Greater London, United Kingdom Michael Page (UK) Full timeAbout the RoleWe are seeking a Senior Category Manager to join our team at Michael Page (UK). As a key member of our procurement team, you will be responsible for managing our BPO category, developing and implementing strategic initiatives, and ensuring effective communication across various teams and departments.Key ResponsibilitiesManage the BPO category,...
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Global Financial Crime Solutions Sales Director
3 weeks ago
London, Greater London, United Kingdom Lorien Full timeJob OverviewLead Global Financial Crime Solutions SalesLocation: GlobalFocus Areas: KYC/AMLA unique opportunity to lead the global Financial Crimes solutions sales capability for a global financial services consulting business.Key Requirements:10+ years of experience in sales or business development within financial services, ideally with a focus on...
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Global Financial Crimes Solutions Sales Director
2 months ago
London, Greater London, United Kingdom Lorien Full timeJob OpportunityGlobal Financial Crimes Solutions Sales LeaderLocation: GlobalFocus Areas: KYC/AMLLorien is seeking a seasoned sales professional to lead their global Financial Crimes solutions sales capability.Key Requirements:10+ years of experience in sales or business development within financial services, ideally with a focus on FinCrime, risk...
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Global Financial Crimes Solutions Sales Director
2 months ago
London, Greater London, United Kingdom Lorien Full timeJob OpportunityGlobal Financial Crimes Solutions Sales LeaderLocation: GlobalFocus Areas: KYC/AMLLorien is seeking a seasoned sales professional to lead their global Financial Crimes solutions sales capability.Key Requirements:10+ years of experience in sales or business development within financial services, ideally with a focus on FinCrime, risk...
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Strategic Supplier Partnership Manager
3 weeks ago
London, Greater London, United Kingdom 1st Executive Ltd Full timeJob Title: Strategic Supplier Partnership ManagerJob Summary: We are seeking an experienced Strategic Supplier Partnership Manager to join our team at 1st Executive Ltd. As a key member of our procurement team, you will be responsible for managing our business-critical BPO supplier, ensuring the requirements of contractual obligations, procurement policy,...
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Shop Manager and Program Coordinator
1 month ago
London, Greater London, United Kingdom TikTok Full timeAbout UsTikTok is a leading short-form mobile video platform with global headquarters in Los Angeles and Singapore. Our offices are located in key cities worldwide, including New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.About the TeamThe Merchant Acquisition & Incubation (MAI) team is responsible for driving UK merchant growth....
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Shop Manager and Program Coordinator
1 month ago
London, Greater London, United Kingdom TikTok Full timeAbout UsTikTok is a leading short-form mobile video platform with global headquarters in Los Angeles and Singapore. Our offices are located in key cities worldwide, including New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.About the TeamThe Merchant Acquisition & Incubation (MAI) team is responsible for driving UK merchant growth....