Customer Service Representative

1 month ago


Leamington Spa, Warwickshire, United Kingdom Brellis Recruitment Ltd Full time
Customer Service Advisor

We are seeking a highly skilled and customer-focused Customer Service Advisor to join our team at Brellis Recruitment Ltd. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving issues efficiently, and ensuring customer satisfaction.

Key Responsibilities:

  • Provide customer service support via phone, email, and live chat
  • Analyze and resolve customer complaints and issues
  • Collaborate with internal teams to ensure seamless customer experience
  • Manage customer returns and exchanges
  • Monitor and report on customer satisfaction metrics

Requirements:

  • Excellent communication and problem-solving skills
  • Proven customer service experience
  • Intermediate knowledge of Microsoft Office and internet applications
  • Advanced Excel skills
  • Ability to multitask and work in a fast-paced environment

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you



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