Senior Systems Specialist
1 week ago
We are seeking a highly skilled Imago systems expert to join our FinTech client on the south coast. This is a great opportunity to work on a hybrid basis, ideally visiting the office once a week, and be part of a cutting-edge software company and award-winning business.
Key Responsibilities- Act as system SME and provide operational knowledge support to the project team (Business Analysts, Testers & Developers) to determine, implement and test requirements.
- Work with our customers to understand their requirements and help to translate them into formal software change documents.
- Work with Product Owner(s) and Project Manager(s) to formalise functional requirements and product roadmap development.
- Provide business process mapping support.
- Configure the system(s) to meet the needs of specific user requirements.
- Work with development and testing team(s) to help ensure functional changes meet business needs whilst utilising core product features.
- Ensure user guides, process documents and training materials are up to date, adding to and building up a knowledge repository.
- Provide systems training to external users and internal stakeholders.
- Assist with issue resolution and client support.
- Able to think logically and utilise good problem-solving skills.
- Knowledge of UK pensions and investments is essential.
- System thinker with a desire to understand how systems work.
- Self-motivated approach to professional and personal development.
- Enthusiastic, positive, and flexible approach to work.
- Able to organise workloads, prioritise and meet deadlines.
- Proven ability to articulate and document business requirements.
- Delivery mindset and comfortable to get stuck in an assist within an agile delivery environment.
- Strong communication skills, both written and verbal.
- Experience of working within a change environment.
- Experience of working on calculation based products would be desirable.
Flexible. Ability to visit the Portsmouth office once a week is desirable.
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