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Companion Animal Sales Manager
2 months ago
The successful candidate will be responsible for developing and maintaining long-term partnerships with veterinary practices, ensuring a high level of expertise with our evolving portfolio of products and services. Key responsibilities include:
- Maintaining a high level of expertise with the evolving portfolio of products, services, pricing, competition, market and industry trends
- Developing and maintaining account plans in collaboration with veterinarians, product specialists and account managers
- Ensuring customer information and call reports are continuously updated through our CRM system
- Aligning activities and account plans to marketing programmes and management direction in line with the Solution Selling model
- Analysing and interpreting actual and potential territory/customer sales and growth opportunities to support the delivery of sales targets
- Developing mutually beneficial and productive long-term partnerships with our customers based on high-quality account plans
- Implementing bespoke customer solutions utilising all available resources, including products, value services, veterinarians and product specialists
- Delivering call activity in accordance with agreed KPIs to achieve the required coverage and frequency with identified target customers
- Delivering relevant marketing messages, product information and programmes consistent with management direction in line with Solution Selling model
- Coordinating with colleagues in order to achieve positive changes to the customer's understanding and use of our portfolio of products, services and pricing
- Adhering to Pharmacovigilance Policy, Global vet Policy, Zoetis values, travel & expenses policy and local codes of practice
- Attaining AMTRA qualification within three years of employment with Zoetis
- Maintaining accurate business records, including CRM, and communicating effectively with the Area Business Manager and other stakeholders
Requirements:
- Strong communication and influencing skills
- Ability to build successful and effective relationships
- Able to retain and recall product information to a detailed level
- A strong focus on planning and a balance of tactical planning with day-to-day operational requirements
- Drive and resilience demonstrated with a persistent, never-give-up attitude
- Confidence, likability & authoritative personality
- Stakeholder management - effective at using stakeholders as resources
- Experience as a field sales representative in animal health, human pharmaceutical or dental sales or in another sales role
- IT literate - Able to use standard business software and communication tools
