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Front Desk Associate

2 months ago

Gloucester, Gloucestershire, United Kingdom Valor Hospitality Europe Full time
About the Role

We are seeking a friendly and energetic Front Desk Associate to join our team at Valor Hospitality Europe. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and creating a warm welcome for our guests.

Key Responsibilities
  • Provide a genuine and warm welcome to guests, answering questions and offering information about hotel services and facilities.
  • Be the face of our hotel, representing our brand and values to guests and visitors.
  • Work a range of shifts and days, including evenings and weekends, to ensure excellent customer service at all times.
  • Participate in training and development programs to enhance your skills and knowledge.
What We Offer
  • Competitive rates of pay and benefits package.
  • Exclusive discounts for you, your friends and family, including room rates, dining, and shopping.
  • Access to high-street discounts and savings on a range of products and services.
  • Opportunities for career growth and development, including nationally recognized apprenticeships.
  • A supportive and inclusive work environment, with a focus on employee wellbeing and happiness.
Requirements
  • A natural hospitality charm and passion for service.
  • Excellent communication and interpersonal skills.
  • Ability to work a range of shifts and days, including evenings and weekends.
  • Flexibility and adaptability in a fast-paced environment.
What's Next

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information].