Customer Service Representative

1 week ago


Sittingbourne, Kent, United Kingdom Lidl Full time

We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring that our customers have an outstanding shopping experience.

Key Responsibilities:

  • Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
  • Work collaboratively with colleagues to achieve sales targets and maintain a high level of customer satisfaction.
  • Contribute to the overall success of the store by maintaining a clean and organized store environment, adhering to health and safety standards, and participating in visual merchandising and stock management activities.
  • Develop and maintain a thorough knowledge of our products and services, including promotions and offers, to provide customers with accurate and helpful information.

What We Offer:

  • A competitive hourly rate of £12.40-£13.35.
  • The opportunity to work in a fast-paced and dynamic retail environment.
  • A comprehensive training program to help you develop your skills and knowledge.
  • A range of benefits, including 30-35 days' holiday (pro rata) and a pension scheme.

About Us:

Lidl is a leading international retail company with a strong commitment to quality, value, and customer satisfaction. We are passionate about providing our customers with an exceptional shopping experience and are dedicated to creating a positive and inclusive work environment for our employees.



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