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Project Management Office Lead

2 months ago

Wakefield, Wakefield, United Kingdom Card Factory Full time

Job Overview

We are excited to present an opportunity for a Project Management Office (PMO) Lead to become a vital part of our exceptional PMO Team.

Card Factory is in search of a seasoned PMO Coordinator who possesses a comprehensive understanding of both agile and waterfall project management methodologies. The ideal candidate will have outstanding communication abilities, a meticulous attention to detail, and the capability to distill complex information for a variety of stakeholders.

In the role of PMO Lead, your primary duty will be to work closely with the Head of PMO to guarantee that projects achieve the desired results while adhering to established quality, time, and budget constraints. This includes following Card Factory's standard project management practices, producing necessary documentation, and providing guidance to project teams throughout the project lifecycle, while ensuring compliance with all organizational protocols.

This dynamic position will require you to analyze data to facilitate informed decision-making, offer insights on project methodologies, manage reporting cycles, and maintain resource and financial oversight within your portfolio of work.

If you are prepared to embrace this diverse and impactful role, we are eager to hear from you.

Key Responsibilities

  • Collaborate with the delivery team to ensure successful portfolio execution.
  • Advocate for best practices in kanban systems, backlog management, JIRA, financial reporting, and delivery metrics.
  • Support the management of project and program budgets.
  • Maintain the PMO as the definitive source of information for all projects.
  • Embed and mentor project control and governance practices.
  • Conduct root cause analyses and document lessons learned.
  • Manage inter-program dependencies effectively.
  • Assist in project planning, including milestones, scope, resources, finances, and change management.
  • Engage with stakeholders at all levels and prepare regular status updates for various business tiers.
  • Identify and support initiatives requiring additional resources or governance.
  • Proactively identify, report, and resolve risks and issues while continuously enhancing portfolio and delivery processes.
  • Oversee delivery process systems.

Ideal Candidate Profile

  • Exceptional organizational, project, and time management skills.
  • A collaborative team player.
  • Customer-centric, prioritizing client needs.
  • Proven ability to manage projects to meet deadlines, budget, and deliverable targets.
  • Ensure client approval at each project phase.
  • Comply with legal, regulatory, and best practice standards.
  • Exemplify high standards and lead by example.
  • Profound understanding of PMO and PPM processes and best practices.
  • Extensive experience throughout the project development lifecycle.
  • Strong communication, analytical, and stakeholder management skills.

About Card Factory

Card Factory stands as the UK's leading specialist retailer of greeting cards, gifts, and related products, boasting over one thousand stores across the UK and Ireland. Our ambitious 5-year business strategy aims to transform us into a true omni-channel retailer, backed by significant investments in our workforce, creating numerous opportunities within a fast-paced environment.

In return, we provide a comprehensive range of benefits to support your physical, mental, and financial well-being.

Benefits Overview

  • 25% discount for Card Factory colleagues in-store and online.
  • Save As You Earn scheme.
  • Financial Wellbeing Support including financial education tools and salary advances.
  • Seasonal incentive programs.
  • Retail Management Apprenticeship Programs with local providers and access to a virtual internal learning network.
  • Discounted mobile phone contracts.
  • Discounts with hundreds of UK retailers.
  • Employee Assistance Programme providing tools for mental, physical, and financial well-being.
  • Enhanced family leave policies.