Project Management Office Manager

4 weeks ago

Wakefield, Wakefield, United Kingdom Card Factory Full time

About the Role

We are seeking an experienced Project Management Office (PMO) Manager to join our team at Card Factory. As a PMO Manager, you will play a critical role in ensuring the successful delivery of projects across the organization.

Key Responsibilities

  • Collaborate with delivery teams to ensure effective portfolio delivery
  • Promote best practices in project management, including kanban, backlogs, JIRA, financial reporting, and delivery metrics
  • Support project/programme budget delivery
  • Maintain the PMO as the 'single source of truth' for all projects
  • Embed and coach project control and governance
  • Conduct root cause analysis and log lessons learned
  • Manage cross-programme dependencies
  • Assist with project planning, milestone, scope, resource, financial, and change management
  • Liaise with stakeholders at all levels and prepare regular status reports for all business levels
  • Identify and support initiatives needing additional resources or governance
  • Identify, report, and resolve risks and issues while continuously improving portfolio and delivery processes

Requirements

  • Strong organisation, project, and time management skills
  • Team player, able to work collaboratively
  • Customer-focused, prioritizing customer needs
  • Manage projects to meet time, cost, and deliverable targets
  • Ensure client sign-off at each project stage
  • Adhere to legal, regulatory, and best practice compliance
  • Role model with high standards, leading by example
  • Deep understanding of PMO, PPM processes, and best practices
  • Extensive experience in the project development life cycle
  • Excellent communication, analytical, and stakeholder management skills

About Us

Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. We are committed to providing a wide range of benefits to support our colleagues' physical, mental, and financial well-being.

Benefits

  • 25% Card Factory colleague discount in-store and online
  • Save As You Earn scheme
  • Financial Wellbeing Support Financial Education Tools Salary Advance
  • Seasonal incentive schemes
  • Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
  • Discounted mobile phone contracts
  • Discounts across 100's of UK retailers
  • Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
  • Enhanced Family leave

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