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Residential Lodge Manager

2 months ago


Bexhill, East Sussex, United Kingdom Churchill Estates Management Ltd Full time
About the Role

This is a unique opportunity to work as a Residential Lodge Manager with Churchill Estates Management Ltd, a progressive managing agent of privately owned leasehold Retirement Living accommodation.

As a key member of our team, you will be responsible for providing a first-class service to our Home Owners, ensuring their needs are met and their lifestyle is enhanced.

You will be the trusted 'go-to' person on-site, liaising with a range of customers, contractors, suppliers, and internal colleagues.

With a focus on customer service, administration, and maintenance, you will be an accomplished administrator with previous experience of using Microsoft Office applications, including Outlook.

About You

We are looking for someone with a passion for excellent customer service, who is able to work independently and as part of a team.

You will have an outgoing and friendly personality, with a love of people and a focus on providing a happy and fulfilling lifestyle for our Home Owners.

With a background in administration and customer service, you will be able to manage the safety and security of the development, displaying good judgement and the ability to be calm under pressure.

About Us

Churchill Estates Management Ltd is a professional, award-winning, customer-focused team, with a strong commitment to our values of Trust, Openness, Respect, Communication, and Honesty.

We manage over 220 developments nationally, providing property services and customer care to over 11,000 retired people.

We are rapidly growing and have ambitious plans for the future, and we are looking for talented individuals to join our team.

How You'll Be Rewarded
  • Remuneration includes a rent-free, 2-bedded apartment, plus £19,500 per annum
  • Your partner and a small pet are welcome
  • Annual holiday entitlement of 24 days + Bank Holidays
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Thorough induction programme and ongoing training
  • Professional development and qualifications