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Office Coordinator
2 months ago
Aspens Services Ltd is a leading contract catering company specializing in school food. We combine our understanding of the education sector with our knowledge of food trends to create innovative and exciting experiences for children. Our commitment to excellent care and services has driven our successful growth, and we're now seeking a Catering Assistant to join our team.
The RoleThis is an excellent opportunity for an organized and motivated individual to take ownership of Office Coordination. As a key member of our team, you'll be responsible for delivering exceptional customer service, managing incoming calls and emails, and providing administrative support to our People Team.
Main Responsibilities- Customer Service: Be the first point of contact for employees and managers, efficiently handling and escalating employment queries.
- Administrative Support: Manage incoming calls, respond to emails, and resolve queries from staff and parents.
- Post Management: Sort and organize incoming and outgoing mail.
- Health & Safety: Ensure on-site health and safety protocols are adhered to.
- Visitor Management: Greet and welcome all visitors with professionalism.
- Internal Communications: Draft and distribute communications to keep employees informed and engaged.
- Document Preparation: Prepare important documents for key meetings.
- Call Coordination: Route calls to other support teams such as IT, Finance, and Sales.
- Back Office Support: Update systems, manage menu information, and handle general office tasks.
- Relationship Building: Establish effective working relationships across the business.
- Fleet Coordination: Assist with the management of the company fleet.
- Learning & Development Support: Help coordinate training administration.
- Project Support: Assist with various projects as requested by the Chief People Officer.
- Attention to Detail: You have a keen eye for detail.
- Adaptability: You can quickly switch between tasks to meet business needs.
- Workload Management: You're capable of managing workloads effectively, whether working in a team or independently.
- Communication Skills: You possess strong personal communication skills, both on the phone and face-to-face.
