Alpha Client Implementation Manager, Vice President
5 hours ago
We are seeking a seasoned Client Implementation Manager to lead and collaborate across State Street and Charles River products and services. As a key member of the Alpha Implementation team in EMEA, you will report into the Alpha Platform and Solutions team.
Key Responsibilities- Lead client-facing Alpha implementation programs, ensuring timely delivery and successful outcomes.
- Communicate guidance and decisions from Oversight and Leadership groups to Program and Product owners.
- Support the design of program milestones and sequencing of phases.
- Oversee and manage significant elements or phases of client implementation programs.
- Plan and proactively monitor program progress, resolving issues and initiating corrective action.
- Support the Client Implementation Executive in ensuring timely delivery of program plans.
- Make decisions and recommendations to the Client Implementation Executive and Client to manage and ensure successful delivery of program plans.
- Monitor expenditure and costs against delivered and realized benefits on behalf of the program.
- Provide insight for solutions, develop in-depth knowledge of assigned projects and/or products, and define solutions that are fit for purpose.
- Support capturing of business requirements and reaching agreement on Target Operating Models.
- Support the Client Implementation Executive in managing risk to the program's successful outcome and change control process.
- Ensure delivery of new capability or services from the program is on time and within budget, in accordance with the program plan and program governance arrangements.
- Support the Client Implementation Executive and Client PMO in managing dependencies, reporting, and interfaces between dependent initiatives as part of the program milestone plan.
- Report progress of the program at regular intervals to the Client Implementation Executive Lead, internal steering, and external steering committees.
- Agree contract structure and schedules based on services with Legal and product owners.
- Work with Legal and product owners to define business owners and recommend input to Service schedules.
- Define Migration/Transition schedule, assumptions, phasing/sequencing, developments, timing, and dependencies.
- Understand and hold business SMEs accountable for discussions with Legal and Client on specific clauses and schedules.
- Leadership and ability to bring together teams across different levels and disciplines within the organization.
- A willingness to drive resolutions and own outcomes.
- Strong critical thinking, problem-solving, decision-making, and relationship management skills.
- Experience in managing large-scale, multi-location projects across multiple business lines and corporate functions.
- The Enterprise Culture traits and behaviors - Choose to own it, Break through Silos, Deliver results through integrity, Do Better Every Day, Care for colleagues, clients, and community.
- Degree qualified with a financial or analytical discipline preferred, or relevant experience within the financial services industry.
- Microsoft Office suite experience.
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Alpha Client Implementation Manager, Vice President
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London, Greater London, United Kingdom State Street Full timeJob Title: Alpha Client Implementation Manager, Vice PresidentWe are seeking a highly skilled and experienced Alpha Client Implementation Manager, Vice President to join our team at State Street. As a key member of our implementation team, you will be responsible for leading and collaborating across State Street and Charles River products and services to...
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London, Greater London, United Kingdom State Street Full timeJob Title: Alpha Client Implementation Manager, Vice PresidentWe are seeking a highly skilled and experienced Alpha Client Implementation Manager, Vice President to join our team at State Street. As a key member of our implementation team, you will be responsible for leading and collaborating across State Street and Charles River products and services to...
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London, Greater London, United Kingdom State Street Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as an Alpha Account Services Client Implementation Lead, Vice President. This is a key role that requires strong business analysis and client relationship skills to drive the implementation of our services and product offerings.Key ResponsibilitiesProvide detailed...
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London, Greater London, United Kingdom State Street Full timeAbout the RoleWe are seeking a seasoned professional to join our Alpha Account Services team as a Client Implementation Lead, Vice President. In this role, you will be responsible for providing expert-level guidance to clients on current and future state Alpha F2B operating models.Key ResponsibilitiesDevelop and maintain in-depth knowledge of STT F2B product...
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London, Greater London, United Kingdom State Street Full timeAbout the RoleWe are seeking a seasoned professional to join our Alpha Account Services team as a Client Implementation Lead, Vice President. In this role, you will be responsible for providing expert-level guidance to clients on current and future state Alpha F2B operating models.Key ResponsibilitiesDevelop and maintain in-depth knowledge of STT F2B product...
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London, Greater London, United Kingdom State Street Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to join our State Street team as an Alpha Account Services Client Implementation Lead, Vice President. This is a key role that requires strong business analysis and client relationship skills to drive the implementation of services and product offerings for our clients.Key...
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London, Greater London, United Kingdom State Street Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to join our State Street team as an Alpha Account Services Client Implementation Lead, Vice President. This is a key role that requires strong business analysis and client relationship skills to drive the implementation of services and product offerings for our clients.Key...
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London, Greater London, United Kingdom State Street Full timeAbout the RoleWe are seeking a seasoned professional to join our Alpha Account Services team as a Client Implementation Lead, Vice President. In this role, you will be responsible for providing expert-level guidance to clients on current and future state Alpha F2B operating models.Key ResponsibilitiesDevelop and maintain in-depth knowledge of STT F2B product...
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London, Greater London, United Kingdom State Street Full timeAbout the RoleWe are seeking a seasoned professional to join our Alpha Account Services team as a Client Implementation Lead, Vice President. In this role, you will be responsible for providing expert-level guidance to clients on current and future state Alpha F2B operating models.Key ResponsibilitiesDevelop and maintain in-depth knowledge of STT F2B product...
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