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Roadside Rescue Technician

2 months ago

Haywards Heath, West Sussex, United Kingdom The AA Full time
About the Role

We are seeking a skilled Roadside Rescue Mechanic to join our team at The AA. As a key member of our roadside rescue team, you will be responsible for providing exceptional customer service and technical expertise to our members.

Key Responsibilities
  • Respond to emergency calls and provide roadside assistance to our members
  • Diagnose and repair a wide range of vehicle faults, from routine maintenance to complex repairs
  • Work independently and as part of a team to achieve high levels of customer satisfaction
  • Communicate effectively with customers to explain repairs and provide reassurance
  • Maintain a high level of technical knowledge and stay up-to-date with industry developments
Requirements
  • NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with relevant experience
  • Full category B driving licence with 6 points or less
  • Ability to work shifts, including evenings, weekends, and Bank Holidays
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
What We Offer
  • Free breakdown cover from day one
  • 23 days' holiday (increasing with service) plus Bank Holidays
  • Up to 7% company pension contribution
  • Industry-leading training and development opportunities
  • Dedicated employee assistance programme and 24/7 remote GP service
  • A welcoming and inclusive company culture