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IT Training Specialist

2 months ago

Richmond, Greater London, United Kingdom Tech Brand Staffing LLC Full time
Job Summary

We are seeking a highly skilled IT Training Specialist to join our team at Tech Brand Staffing LLC. As an IT Training Specialist, you will be responsible for designing, developing, and delivering training programs to enhance the skills of our employees.

Key Responsibilities
  • Determine skill gaps and training needs in consultation with district, regional, and OIM staff
  • Create and curate training materials, including videos, presentations, and job aids
  • Deliver trainings and offer follow-up support for ongoing learning
  • Communicate skill gaps and training needs within the Provide training and support team to best develop learning strategies, content, and delivery that best fits the needs of the users
  • Demonstrate servant leadership through collaborative, strategic, and tactical planning to achieve holistic goals
  • Provide helpdesk support and coach staff through troubleshooting computer hardware and software issues
  • Travel to deliver onsite training as deemed necessary
Requirements
  • Bachelor's degree in Education, Management Information Systems, Communications, Business, or related field
  • Knowledge of adult learning and instructional design
  • General working knowledge of MS 365 applications, including Word, PowerPoint, Excel, Outlook, Forms, SharePoint, Teams, and more
  • Experience leading the building of training materials, such as videos, presentations, or job aids
  • Experience troubleshooting hardware and software, hands-on or from a help desk
  • 4 years of related professional experience
  • 3 years of experience advising and influencing internal stakeholders (leadership, technical trainers)
Preferred Qualifications
  • Knowledge and experience working with a local health department or Virginia Department of Health
  • Knowledge of Ryan White HIV program
  • Experience using Provide Enterprise System