Senior Program Manager, WWDE Concessions Program

3 weeks ago


Edinburgh, Edinburgh, United Kingdom Amazon UK Services Ltd. Full time
About the Role

This is an exciting opportunity to join Amazon UK Services Ltd. as a Senior Program Manager, WWDE Concessions Program. As a key member of the WWDE team, you will play a critical role in delivering a multi-phased policy migration and tooling improvements across global Concessions policy roadmap workflows.

Key Responsibilities
  • Develop and execute program strategy, end-to-end delivery, and communicate results to senior leadership
  • Lead process improvements and defect reduction techniques such as Lean and Six Sigma
  • Collaborate with tech and product partner teams in India (HYD) and North America
  • Work closely with business and finance stakeholders to identify best practices and lead controls improvement efforts
Requirements
  • Experience using data and metrics to determine and drive improvements
  • Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
  • Experience in program or project management, SQL, Access, and Advanced Excel skills
  • Experience in defect reduction techniques such as Lean and Six Sigma
Preferred Qualifications
  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design, or related field
  • Experience leading process improvements
About the Team

This role will be based in EDI7 and will work closely with the WWDE team to deliver a multi-phased policy migration and tooling improvements across global Concessions policy roadmap workflows.

We are open to hiring candidates to work out of one of the following locations:

  • Edinburgh, SCB, GBR


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