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Complex Needs Support Coordinator
3 months ago
About the Position:
Lead and coordinate a solution-focused strategy, engaging Service Users in suitable services to transition them away from homelessness. Identify and connect with individuals experiencing homelessness and begging, providing immediate assistance through outreach efforts at various times and locations, including those hesitant to accept help. Manage a caseload of clients with intricate needs, creating tailored action plans aimed at reducing instances of homelessness. Collaborate in multi-agency efforts to mitigate street activity. Partner closely with substance use and addiction teams to ensure individuals struggling with addiction can access necessary treatment. Actively work to guarantee that Service Users have continuous access to healthcare services. Engage in ongoing statistical evaluations of the homeless population and participate in street counts as required.About You:
Proven experience in one or more of the following areas: substance abuse, alcohol dependency, mental health support. Background in working with individuals facing multiple and complex challenges. Familiarity with multi-agency collaboration and experience in facilitating multi-agency discussions. Strong communication, negotiation, and advocacy abilities. Capacity to build and sustain relationships with a diverse range of services. Ability to work independently as well as collaboratively within a team. Proficient in IT, including the use of MS Office applications. Capable of critically assessing and reflecting on interventions, service delivery, and areas for improvement.What We Offer:
25 days of annual leave (+ public holidays), increasing by one day for each year of service, capped at 30 days. Paid 'Wellness' hour each week, along with access to a 'Wellness' hub and Employee Assistance Programme. Contributory pension plan. A wide range of benefits, including discounts for shopping, cinema, travel, and more. A welcoming and supportive team environment. Opportunities for training, career development, and progression. Refer a friend scheme with a reward of £250 in vouchers for successful referrals.Please refer to the attached Job Description & Role Specifics for a comprehensive outline of responsibilities.
Note: This role is not eligible for a Health and Care Worker visa. Candidates may qualify for sponsorship under the Skilled Worker route, provided they meet the minimum salary criteria.
