Customer Solutions Manager

1 week ago


Reading, Reading, United Kingdom IC Resources Full time
About the Role

We are seeking a highly skilled Customer Solutions Manager to join our team at IC Resources. As a key member of our organization, you will play a crucial role in supporting our clients in the energy industry.

Key Responsibilities
  • Provide expert-level support to our clients in the energy sector, leveraging your knowledge of network products and software.
  • Develop and deliver proof-of-concepts to meet client requirements, showcasing your ability to work with cross-functional teams.
  • Utilize your understanding of metering and solution presales experience to drive business growth and client satisfaction.
Requirements
  • Proven experience in B2B presales across the energy industry, with a strong network of contacts.
  • Excellent knowledge of network products and software, with the ability to communicate complex concepts to clients.
  • Ability to work effectively with cross-functional teams, including sales, marketing, and technical teams.
  • Strong understanding of metering and its applications in the energy industry.
  • Solution presales experience, with a track record of delivering successful proof-of-concepts.
What We Offer

As a Customer Solutions Manager at IC Resources, you will have the opportunity to work with a talented team of professionals, driving business growth and client satisfaction in the energy industry.



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