Customer Fleet Manager

2 months ago


Trowbridge, Wiltshire, United Kingdom Novuna Full time
About the Role

We are seeking a highly skilled Customer Fleet Manager to join our team at Novuna Vehicle Solutions. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer service to one of our key accounts, Network Rail.

Key Responsibilities
  • Take ownership of our customer portfolio and review performance on a daily basis
  • Manage issues and work with relevant teams to secure satisfactory resolutions for the customer
  • Maintain strong relationships internally and externally
Requirements

We are looking for a candidate with excellent relationship-building skills, a natural desire to improve things, and versatility in handling problems. Industry experience or exposure to fleet management is desirable but not essential.

  • Great problem-solving skills
  • A passion for great customer satisfaction
  • Able to use your own initiative and work autonomously
  • Excellent communication skills both written and verbally
  • Good knowledge of fleet management & operational services, including areas such as compliance, downtime, and technical services
What We Offer

At Novuna, we take our people promise seriously. If you join us, you'll have a chance to make a difference, opportunities to learn, and time to shine. Our offer includes:

  • Flexible hybrid working
  • 25 days' holiday, plus bank holidays and the option to buy/sell 5 days
  • Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year
Next Steps

Interested? Start your application today and see what Novuna can offer you. Novuna is a consciously inclusive employer, and we encourage applicants from all backgrounds.



  • Trowbridge, Wiltshire, United Kingdom Novuna Full time

    About the RoleWe are seeking a highly skilled Customer Fleet Manager to join our team at Novuna Vehicle Solutions. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer service to one of our key accounts, Network Rail.Key ResponsibilitiesTake ownership of our customer portfolio and review performance on a...


  • Trowbridge, Wiltshire, United Kingdom Novuna Full time

    About the RoleWe are seeking a highly skilled Customer Fleet Manager to join our team at Novuna Vehicle Solutions. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer service to one of our key accounts, Network Rail.Key ResponsibilitiesTake ownership of our customer portfolio and review performance on a...


  • Trowbridge, Wiltshire, United Kingdom Novuna Full time

    We're passionate about building a better tomorrow at Novuna Vehicle Solutions. As a Customer Fleet Manager, you'll play a vital role in the smooth running of one of our key customer accounts - Network Rail.This exciting opportunity will help us deliver exceptional customer service as we continue to grow. Acting as a day-to-day liaison, you'll work...


  • Trowbridge, Wiltshire, United Kingdom Novuna Full time

    Are you passionate about delivering exceptional customer service and building strong relationships? Do you have a knack for spotting potential problems before they arise?At Novuna, we're passionate about building a better tomorrow. We're lighting the way in the electric vehicle revolution, helping customers of all kinds on their journey to carbon-free...


  • Trowbridge, Wiltshire, United Kingdom Novuna Full time

    Are you passionate about delivering exceptional customer service and building strong relationships? Do you have a knack for spotting potential problems before they arise?As a Customer Fleet Manager at Novuna, you will play a vital role in the smooth running of one of our key customer accounts - Network Rail. This exciting opportunity will help us deliver...


  • Trowbridge, Wiltshire, United Kingdom Novuna Full time

    About the Role:We are seeking a skilled Customer Fleet Manager to play a vital role in the smooth running of one of our key customer accounts - Network Rail.As a Customer Fleet Manager, you will act as a day-to-day liaison, working collaboratively across the business with colleagues of all levels.We are proud to be a Top 50 Inclusive employer, and we're...


  • Trowbridge, Wiltshire, United Kingdom Novuna Full time

    Are you passionate about delivering exceptional customer service and building strong relationships? Do you have a knack for spotting potential problems before they arise?At Novuna, we're passionate about building a better tomorrow. We're lighting the way in the electric vehicle revolution, helping customers of all kinds on their journey to carbon-free...


  • Trowbridge, Wiltshire, United Kingdom Novuna Full time

    Are you a strong leader who can inspire a team to deliver exceptional results?We're seeking a highly motivated and organized Fleet Compliance Team Leader to join our team at Novuna Vehicle Solutions.As a key member of our team, you'll be responsible for leading the Equipment Team, ensuring compliance with regulations, and collaborating with neighboring team...


  • Trowbridge, Wiltshire, United Kingdom Novuna Full time

    About the RoleWe are seeking a highly motivated and experienced Compliance Team Leader to join our Fleet Compliance Team at Novuna Vehicle Solutions. As a key member of our team, you will be responsible for leading the Equipment Team and ensuring compliance with regulations and industry standards.Key ResponsibilitiesManage and book events for the equipment...


  • Trowbridge, Wiltshire, United Kingdom Novuna Full time

    About the RoleWe are seeking a highly motivated and experienced Compliance Team Leader to join our Fleet Compliance Team at Novuna Vehicle Solutions. As a key member of our team, you will be responsible for leading the Equipment Team and ensuring compliance with regulations and industry standards.Key ResponsibilitiesManage and book events for the equipment...


  • Trowbridge, Wiltshire, United Kingdom Novuna Full time

    About the RoleWe are seeking a highly motivated and experienced Compliance Team Leader to join our Fleet Operations team at Novuna Vehicle Solutions. As a key member of our team, you will be responsible for leading the Equipment Team and ensuring compliance with regulations and processes.Key ResponsibilitiesManage and book events for the equipment and asset...


  • Trowbridge, Wiltshire, United Kingdom Novuna Full time

    About the RoleWe are seeking a highly motivated and experienced Compliance Team Leader to join our Fleet Operations team at Novuna Vehicle Solutions. As a key member of our team, you will be responsible for leading the Equipment Team and ensuring compliance with regulations and processes.Key ResponsibilitiesManage and book events for the equipment and asset...


  • Trowbridge, Wiltshire, United Kingdom Novuna Full time

    Are you a natural leader with a passion for driving change and improving processes? Do you have strong communication skills and enjoy building relationships?We're looking for a talented individual to join our team as a Fleet Compliance Team Leader. As a key member of our team, you will be responsible for leading the Equipment Team, ensuring compliance for...


  • Trowbridge, Wiltshire, United Kingdom Thrive Group Careers Full time

    Thrive Group Careers is seeking a skilled Business Development Manager to join our team in Trowbridge. As an Account Executive, you will be responsible for identifying new Parts customers and developing relationships with existing key customers.Key Responsibilities:Establish and maintain regular contact with existing customers to increase turnover and...


  • Trowbridge, Wiltshire, United Kingdom The Thrive Group Full time

    The Thrive Group is seeking an Aftersales Business Development Executive to join their team in Trowbridge. The successful candidate will work closely with the Group Aftersales Manager to identify new Parts customers and develop bespoke Service & Maintenance packages for fleet vehicles.This role requires prior knowledge of the automotive industry within...


  • Trowbridge, Wiltshire, United Kingdom Novuna Full time

    Are you a natural leader? Inspired to deliver change? Do you come with strong communication skills and enjoy building relationships?At Novuna, we're passionate about building a better tomorrow. We're lighting the way in the electric vehicle revolution. From family cars to HGVs, we're helping customers of all kinds on their journey to carbon-free...


  • Trowbridge, Wiltshire, United Kingdom Novuna Full time

    Novuna Vehicle Solutions is passionate about building a better tomorrow. We're lighting the way in the electric vehicle revolution, helping customers of all kinds on their journey to carbon-free mobility. As a natural leader, you'll be inspired to deliver change and enjoy building relationships. Reporting to the Compliance Manager, you'll lead the Equipment...


  • Trowbridge, Wiltshire, United Kingdom Novuna Full time

    Are you a natural leader with a passion for driving change and improving processes? Do you have strong communication skills and enjoy building relationships?At Novuna, we're passionate about building a better tomorrow. We're lighting the way in the electric vehicle revolution, helping customers of all kinds on their journey to carbon-free mobility.We're...


  • Trowbridge, Wiltshire, United Kingdom Thrive Group Full time £28,000

    Job Title: Aftersales Account ManagerAbout the Role:Thrive Group are delighted to be working with our company based in Trowbridge who are looking to recruit an Account Executive to join the team on a permanent basis. Key Responsibilities:Working alongside our Group Aftersales Manager, you will identify new Parts customers to develop and increase...


  • Trowbridge, Wiltshire, United Kingdom Thrive Group Full time

    Thrive Group is seeking an Aftersales Business Development Executive to join their team in Trowbridge. The successful candidate will work closely with the Group Aftersales Manager to identify new Parts customers and develop bespoke Service & Maintenance packages for fleet vehicles.Key Responsibilities:Develop and increase turnover/profit in current...