Scheduler Assistant

2 weeks ago


Oxford, Oxfordshire, United Kingdom Trinity Fire & Security Systems Full time
About the Role

We are seeking a highly organized and proactive Scheduler to join our team at Trinity Fire & Security Systems. As a Scheduler, you will play a critical role in coordinating field engineering activities to meet the needs of our customers.

Key Responsibilities:

  • Scheduling and Coordination: Plan and arrange field engineer appointments to accommodate changing customer requirements and meet our service commitments.
  • Customer Interaction: Provide exceptional customer service whether that's through phone calls or written communication.
  • Collaboration: Work closely with field engineers and other team members to optimize resource allocation and ensure efficient service delivery.

About You:

  • Customer Focus: You genuinely care about resolving customer issues and providing an outstanding experience.
  • Eager to Learn: A positive attitude and a willingness to grow are key. We will support you every step of the way.
  • Organized and Proactive: You can prioritize tasks effectively and thrive in a fast-paced environment.

What We Offer:

  • Competitive Salary: Based on skills and experience.
  • 23 Days Holiday Plus Bank Holidays:
  • Company Pension Scheme:
  • Life Assurance:
  • Employee Welfare Assistance Programme:

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