Scheduler Assistant
2 weeks ago
We are seeking a highly organized and proactive Scheduler to join our team at Trinity Fire & Security Systems. As a Scheduler, you will play a critical role in coordinating field engineering activities to meet the needs of our customers.
Key Responsibilities:
- Scheduling and Coordination: Plan and arrange field engineer appointments to accommodate changing customer requirements and meet our service commitments.
- Customer Interaction: Provide exceptional customer service whether that's through phone calls or written communication.
- Collaboration: Work closely with field engineers and other team members to optimize resource allocation and ensure efficient service delivery.
About You:
- Customer Focus: You genuinely care about resolving customer issues and providing an outstanding experience.
- Eager to Learn: A positive attitude and a willingness to grow are key. We will support you every step of the way.
- Organized and Proactive: You can prioritize tasks effectively and thrive in a fast-paced environment.
What We Offer:
- Competitive Salary: Based on skills and experience.
- 23 Days Holiday Plus Bank Holidays:
- Company Pension Scheme:
- Life Assurance:
- Employee Welfare Assistance Programme:
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