Financial Services Customer Support Specialist

2 weeks ago


Epsom, United Kingdom Ernest Gordon Recruitment Limited Full time
Position Overview
As a Customer Service Representative in the financial services sector, you will be part of a dynamic organization that emphasizes training and career progression. This role offers a competitive salary of £24,000 - £25,000 along with additional benefits such as bonuses, overtime opportunities, and hybrid working arrangements.

Key Responsibilities
In this position, you will:
1. Manage mortgage account administration and handle customer inquiries via phone and email.
2. Promote financial products and services to enhance customer satisfaction.
3. Provide tailored recommendations to clients, ensuring a client-focused approach.

Support and Development
You will receive comprehensive training and mentorship from day one, ensuring you are well-equipped to succeed in this role. The first four months will involve close support to help you adapt to the fast-paced environment.

Candidate Profile
The ideal candidate will possess:
- Experience in administration or customer service, preferably within financial services.
- A willingness to work occasional Saturdays, approximately once a month.

Keywords:
Customer Service, Financial Services, Mortgages, Client Relations, Administration, Epsom

Company Overview
Ernest Gordon Recruitment Limited operates as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying for this position, you acknowledge acceptance of the company's terms and conditions, privacy policy, and disclaimers available on the website.

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