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Patient Service Coordinator

2 months ago


Bristol, Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time
Job Summary

We are seeking a highly organized and efficient individual to join our team as a Patient Service Coordinator in the Emergency Department. This role is responsible for providing a welcoming and efficient service to patients and relatives, processing patients using the Care Flow EPR System, and liaising with clinicians and colleagues to facilitate a smooth and timely flow of patients through the department.

Key Responsibilities
  • Register patients on the Careflow EPR clinical system
  • Update patients' demographic details when required
  • Issue Cas Cards for the Clinical staff for triaging patients
  • Answer reception telephone and deal with any queries
  • Send out discharge letters to GP and Health Visitors
  • Prep notes for scanning
  • Scan notes, upload to clinical system and quality check
  • Book appointments for plastics clinic and Consultant review clinics
About Us

University Hospitals Bristol and Weston NHS Foundation Trust is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England.

We have been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce, we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels.