Team Leader

3 weeks ago

Norwich, Norfolk, United Kingdom Frasers Group Full time

Company Overview

Welcome to our community

In our community, the enthusiasm and drive of our team members propel us forward. Their commitment to high-quality fashion is unparalleled, their meticulous attention to detail and service excellence captivate customers, and their ambition to excel is unmatched.
We are currently seeking a full-time Team Leader to become a permanent member of our Norwich Frasers store team.

Role Overview

Your Responsibilities:

Optimize sales performance to surpass established targets and identify avenues for ongoing enhancement Inspire and guide the team to ensure sales objectives are achieved and exceeded Maintain a strong presence on the sales floor to boost sales both personally and through the team Guarantee outstanding customer service is provided consistently Equip all team members with the necessary tools and knowledge to achieve key business goals Oversee the display and merchandising of seasonal products in accordance with Head Office guidelines Stay informed about current market trends, understand upcoming customer promotions, and monitor local competitors Drive and achieve key performance indicators (KPIs) Perform additional responsibilities as required within the defined scope of your role

Candidate Profile

Your Qualifications:

Previous experience in retail, particularly within the premium sector, is advantageous You will be an outstanding people manager, possessing strong leadership and motivational abilities Excellent communication, planning, and organizational skills are essential Strong analytical skills with the capability to interpret financial and sales metrics A high level of brand awareness and product knowledge is required Familiarity with the local market is beneficial Personal Attributes High energy levels to drive projects to successful completion Confident and assertive demeanor Positive and enthusiastic attitude with a proactive approach Passionate about fashion retail Professional appearance and conduct Fashion-forward, trend-aware, and well-presented at all times

Additional Benefits

What We Offer:

Competitive base salary of £28,256 per annum Opportunities for weekly, monthly, and quarterly performance bonuses Excellent opportunities for career development and progression Participation in the Fearless1000 Incentive Scheme Access to a variety of Development Courses with National Qualifications 40% discount on uniforms Recognition awards for long service Cycle to work program

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