Development Team Lead
4 weeks ago
About the Role:
We are seeking a highly skilled and experienced Development Management Team Leader to join our team at Cineworld Cinemas Ltd. As a key member of our management team, you will be responsible for leading and managing a team of development professionals to achieve business objectives.
Key Responsibilities:
- Cash Handling and Reconciliation: Ensure accurate and timely cash handling and reconciliation procedures are in place.
- Food Handling and Stock Control: Maintain high standards of food handling and stock control to ensure customer satisfaction.
- Technology and Operations: Utilize technology, including IT systems and till operations, to optimize business processes.
- Cleaning and Maintenance: Ensure the cinema premises are clean and well-maintained to provide a comfortable environment for customers.
- Sales and Revenue Growth: Identify opportunities to increase sales and revenue through effective marketing and promotional strategies.
- Standards and Compliance: Maintain high standards of customer service and ensure compliance with company policies and procedures.
- Customer Interaction: Develop strong relationships with customers and colleagues to provide excellent customer service.
- Complaint Resolution: Address and resolve customer complaints in a professional and timely manner.
- Team Development and Coaching: Induct and train new team members, and provide coaching and guidance to ensure they reach their full potential.
- Monitoring and Evaluation: Regularly monitor and evaluate team performance to identify areas for improvement.
What We Offer:
In return for your hard work and commitment, you will enjoy a range of benefits, including FREE MOVIES, which is just one of the perks of working with us. You will also be eligible for the Premiere Pass, which entitles you and a guest to complimentary cinema visits and discounts on food and drink.
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