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Customer Experience Specialist

2 months ago

Alfreton, Derbyshire, United Kingdom Mobility in Motion Full time
Job Overview

About Mobility in Motion

Mobility in Motion is a dynamic organization dedicated to delivering exceptional customer experiences.

Job Summary

We are seeking a highly skilled Customer Experience Advisor to join our team. As a key member of our organization, you will be responsible for providing top-notch customer service and ensuring seamless interactions with our clients.

Key Responsibilities

  • Develop and maintain strong relationships with customers to understand their needs and preferences.
  • Provide expert advice and guidance to customers on our products and services.
  • Resolve customer complaints and concerns in a timely and professional manner.
  • Collaborate with internal teams to ensure customer needs are met and exceeded.

Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Proficiency in using technology to manage customer interactions.

What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.