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Logistics Coordinator

2 months ago

Witham, Essex, United Kingdom Pure Resourcing Solutions Full time

Pure Resourcing Solutions is working exclusively with a growing logistics organisation who are seeking a highly organised and detail-oriented individual to fill the role of Manifest Administrator.

The ideal candidate will possess excellent clerical skills and be able to multitask with ease. They will be responsible for processing manifest documentation, updating vessel schedules, and contributing to customer care and key account management.

Key Responsibilities:

  • Process manifest documentation in line with system and customer requirements
  • Ensure vessel schedules are updated within the business systems
  • Contribute to customer care and key account management, including handling enquiries, requests, and calls to achieve a successful outcome
  • Maintain customer records, including the creation of new records, in line with business processes and in conjunction with other departments
  • Collate and file manifest files and folders in line with business requirements
  • Work alongside other departments as necessary to resolve issues that may arise
  • Provide exceptional customer service and manage customer calls to a successful conclusion

Required Skills:

  • Excellent customer service skills
  • Highly organised and detail-oriented
  • Proficient in Microsoft packages, including Excel
  • Logistics industry experience is a bonus
  • Knowledge of data inputting and spreadsheets
  • Excellent attention to detail