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Healthcare Consultant

2 months ago


Swindon, Swindon, United Kingdom Zurich Australian Insurance Ltd. Full time
Job Description:

Job Title: Medical Rehabilitation Specialist

Company: Zurich Australian Insurance Ltd.

Location: Home-based, with occasional travel to our office.

About the Role:

We are seeking a highly skilled Medical Rehabilitation Specialist to join our team. As a Medical Rehabilitation Specialist, you will play a critical role in the rehabilitation management of income protection claims made through group risk products.

Key Responsibilities:

  • Assist in the rehabilitation management of income protection claims made through group risk products and provide propositional support as well as training and development for the team of claims case managers.
  • Manage a minimum portfolio of 60 rehabilitation referrals over a 12-month period.
  • Work with the Zurich Corporate Risk (ZCR) Claims Case Manager, employers and employees and their medical advisors to draw up rehabilitation plans and graded return to work plans and support these through to successful outcomes and customer satisfaction.
  • Fully demonstrate medical skills, knowledge, best practice guidelines and research-based evidence in all rehabilitation activities.
  • When indicated, enable, support, and evaluate appropriate effective treatment provision through the Zurich provider network.
  • Actively encourage knowledge transfer into Zurich claims and rehabilitation service departments to progress and update all colleagues' levels of medical competence and confidence.

Requirements:

  • Broad and sound medical knowledge and post-registration experience particularly in relation to psychiatric illness, Musculo-skeletal, cancer and other conditions.
  • Good understanding of the private medical sector and the services available.
  • Ability to merge the care needs of the individual with the financial needs of Zurich Insurance Company.
  • Ability to form working relationships quickly and professionally and to use these relationships to positively impact upon the claims department's function and our business retention and growth.

About Us:

At Zurich, our sense of community is strong and we're particularly passionate about diversity and inclusion, which we've won numerous awards for. We're passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK.