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Employment Support Specialist
2 months ago
We are seeking a highly motivated and empathetic Employment Advisor to join our team at Get Set UK. As an Employment Advisor, you will play a crucial role in supporting individuals to secure meaningful employment and overcome barriers to work.
Key Responsibilities- Client Support: Provide personalized advice and guidance to clients, helping them develop skills and secure employment.
- Case Management: Manage a diverse caseload of clients, ensuring each receives tailored support and guidance.
- Job Matching: Identify suitable job opportunities and assist clients with applications.
- Stakeholder Engagement: Build and maintain relationships with employers, training providers, and other stakeholders to promote employment opportunities.
- Empathy and Support: Demonstrate a genuine interest in helping people and understanding their unique challenges, providing emotional support and signposting to relevant services.
- Workshops and Training: Understand and signpost to workshops and training sessions to enhance clients' employability skills.
- Mentorship: Provide ongoing mentorship and support to clients, helping them set and achieve career goals.
- Data Management: Maintain accurate records of client interactions and progress for reporting and compliance purposes.
- Compliance: Ensure all processes comply with relevant laws and regulations.
- KPI Achievement: Work towards achieving key performance indicators (KPIs) related to client outcomes.
- Feedback and Improvement: Engage in continuous feedback with clients and stakeholders to improve services and identify areas for growth.
- Empathetic and Supportive: Demonstrates a genuine interest in helping people and understanding their unique challenges.
- Detail-Oriented: Maintains meticulous attention to detail in managing client cases and documentation.
- Organised: Efficiently manages multiple tasks and responsibilities.
- Proactive: Takes initiative in addressing client needs and identifying opportunities for improvement.
- Strong Communicator: Exhibits excellent verbal and written communication skills, with conflict resolution experience.
- Problem-Solver: Analyses problems and proposes effective solutions.
- Team Player: Collaborates effectively with colleagues and external partners.
- Resilient: Handles challenging situations with a positive outlook.
- Experienced: Previous experience in employment advisory or similar roles, preferably within the welfare-to-work sector.
- Skills: Strong communication, organisational, and problem-solving skills.
- Knowledge: Understanding of the challenges faced by individuals seeking employment and the resources available to support them.
- Technology: Proficiency with data management systems and modern communication tools, including MS Office.
We are a dynamic and committed organization dedicated to empowering individuals to achieve their career goals. Our mission is to provide high-quality employment services that make a real difference in people's lives. We believe in creating an inclusive and supportive environment that values diversity and promotes equality of opportunity.
We offer a competitive salary, comprehensive pension scheme, and a range of benefits to support your physical and mental wellbeing. Our team is passionate about making a positive impact, and we are committed to providing ongoing training and development opportunities to help you grow and succeed in your career.
