Planning Coordinator

7 days ago


Gloucester, Gloucestershire, United Kingdom WCS Group Full time
Planning Administrator Role

We are seeking a highly organized and detail-oriented Planning Administrator to join our team at WCS Group. As a Planning Administrator, you will play a crucial role in coordinating and scheduling work for our field-based teams, ensuring outstanding customer service and supporting the smooth operation of our business.

Key Responsibilities:
  • Coordinate and schedule work for field-based teams, ensuring timely completion of tasks and projects.
  • Develop and maintain accurate schedules, calendars, and records to ensure efficient planning and organization.
  • Provide exceptional customer service, responding to queries and concerns in a professional and timely manner.
  • Collaborate with cross-functional teams to ensure seamless communication and coordination.
  • Maintain accurate records and reports, using data to inform planning and decision-making.
Requirements:
  • Proven experience in a planning or administrative role, preferably in a similar industry.
  • Strong communication and interpersonal skills, with the ability to build effective relationships with colleagues and customers.
  • Proficiency in IT, including scheduling software and Microsoft Office Suite.
  • Excellent organizational and multitasking skills, with the ability to prioritize tasks and manage multiple projects.
  • Customer service experience, with a focus on delivering exceptional service and support.
Benefits:
  • Competitive salary up to £25,000 per annum, depending on experience.
  • Royal London Pension scheme.
  • Mental Health & Well-being Scheme.
  • Employee Recognition Scheme.
  • Paid Recommend a Friend Scheme (up to £2000* for successful referrals).
  • Additional day holiday for each full year of completed service (up to 25 days).

WCS Group is committed to equal opportunities for all people and recognizes the value of having diverse teams that represent the communities we serve. We encourage and welcome applications from everyone, regardless of age, gender, ethnicity, sexual orientation, faith, or disability.


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