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Customer Service Associate in Hospitality
3 months ago
Hospitality Support Staff - YHA
Welcome to a Distinctive Work Environment
Are you seeking opportunities in the hospitality sector?
Our organization provides a unique workplace, distinctly different from conventional office environments. At YHA, we prioritize our team members and offer a range of attractive benefits:
- Competitive Pay: Enjoy a remuneration of £11.44 per hour (flexible hours ranging from 5 to 25 per week, on a temporary contract).
- Exclusive Perks: Gain access to YHA's staff discount and cashback platform, helping you save on everyday expenses.
- Complimentary Membership: Receive an annual YHA Membership at no cost.
- Travel Opportunities: Experience new destinations with 10 complimentary hostel stays each year for yourself and up to three companions.
Being part of the YHA team comes with numerous advantages. To learn more about the benefits we provide, please visit our YHA Jobs website. Experience a unique work environment and discover the YHA difference.
Become an Integral Member of Our Diverse Team at YHA
At YHA, we recognize the importance of diverse perspectives and experiences. Our goal is to foster an environment where every individual is valued for their unique contributions.
Your Role: Key Responsibilities
As a Hospitality Support Staff member, you will be essential in creating memorable experiences for our guests. Your contributions will be vital to our mission of delivering outstanding hospitality, irrespective of your background or experience.
Your Duties Include:
- Delivering warm hospitality and exceptional customer service to all visitors, members, and guests.
- Managing reception duties and providing information about the hostel and surrounding area, ensuring every guest feels welcomed and informed.
- Utilizing our systems for efficient guest check-ins and check-outs, as well as food and beverage sales and service.
- Performing cleaning and housekeeping tasks to maintain a comfortable and tidy environment for all guests.
- Assisting in food preparation in the kitchen and serving meals and drinks with genuine warmth and hospitality, enhancing the overall guest experience.
Our Values
At YHA, we appreciate the richness of life experiences and value lived experiences as much as skills and knowledge. We offer comprehensive training, ongoing development, and opportunities for personal growth. While some roles may require specific skills, we welcome applicants from all backgrounds.
Interested in Learning More?
If this opportunity aligns with your interests, we encourage you to submit your CV and complete our brief application form. You may attach a cover letter to further showcase your unique qualifications and experiences. For assistance, our YHA Jobs website's contact page is available to support you.
Discover More About YHA
To gain further insights into YHA, our unique culture, and rich heritage, please explore our jobs website. Our primary strategic goal is to make YHA accessible for everyone, which is a fundamental aspect of our charitable mission. We actively seek to build a diverse team and warmly welcome applicants from all backgrounds.
Learn About Working with Us
To understand what it means to be part of YHA, visit the 'Working for YHA' section on our YHA Jobs website.
Join YHA, and let's embark on this incredible journey together. Your unique perspective and experiences are valuable assets to our inclusive community.
Important Note: All necessary checks are in place to ensure compliance with safeguarding and legal requirements for safer recruitment.
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Keywords: Hospitality Assistant, Team Member, Hospitality Support Staff
