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Epicor Support Specialist
2 months ago
We are seeking an experienced Epicor Support Specialist to join our team at Genium Selection. As a key member of our IT support team, you will be responsible for providing technical support and expertise to our clients who utilize Epicor software.
Key Responsibilities- Provide technical support and troubleshooting for Epicor users, including resolving complex issues and improving system functionality.
- Liaise with 3rd party Epicor support and collaborate with other IT departments to integrate and improve system functionality.
- Support the implementation and upgrade of Epicor Kinetic, including training and development of skills in BPM & BAQ.
- Work closely with Epicor users to understand their business needs and provide solutions to improve their Epicor experience.
- Minimum 2 years of experience in Epicor support, with a strong understanding of the MRP module.
- Excellent communication and problem-solving skills, with the ability to work effectively with a variety of stakeholders.
- Ability to understand business needs and provide solutions to improve Epicor functionality.
- Desirable: experience with BPM and BAQ, or SQL.
We offer a competitive salary of circa £40,000 to £50,000, plus bonus, pension, medical, and 25 days holidays. You will also have the opportunity to work in a dynamic and forward-thinking company, with a focus on innovation and growth.
As a member of our team, you will have the opportunity to work on a variety of projects, including Epicor Kinetic implementations and upgrades. You will also have access to ongoing training and development opportunities to help you grow your skills and expertise.
