Apprenticeship Relationship Manager

1 month ago


London, Greater London, United Kingdom Calastone Full time
Job Title: Apprenticeship Relationship Manager

At Calastone, we are committed to building a diverse, equitable, and inclusive workplace where all employees can thrive, contribute their best, and achieve their full potential.

Key Responsibilities:
  • Retain existing client revenue by ensuring customer satisfaction through strong relationship management.
  • Contribute to building the Calastone brand by identifying and managing opportunities for networking across different industry groups to support the interests of Calastone customers.
  • Accountable for the management of client satisfaction and organic growth by building and maintaining concise Client Profiles to drive a rigorous annual client strategy review with key Calastone executives and management.
  • Accountable for the quality, accuracy, and timeliness of defined client data on Salesforce.
  • Develop strong and open working relationships with all internal stakeholders, including Management, Sales & RM, Operations, Client Delivery, Marketing, Legal, Finance, and Development.
  • Analyse industry news, data, and trends to establish Calastone's market position.

We are looking for a skilled and experienced Relationship Manager to join our team. The ideal candidate will have a proven track record in relationship management, engaging with operational teams to C-level within the funds industry. A good understanding of the Calastone business and the funds industry, fund trading, and the role and strategic objectives of industry participants is essential.

The successful candidate will be able to articulate and communicate well in written and spoken English. If you are a motivated and results-driven individual who is passionate about building strong relationships and driving business growth, we encourage you to apply for this exciting opportunity.



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