Account Executive

2 days ago


Portsmouth, Portsmouth, United Kingdom The Stepstone Group Full time

{"title": "Account Manager", "description": "\u003Cp\u003E\u003Cb\u003E Key Responsibilities \u003C\/b\u003E\u003C\/p\u003E\u003Cp\u003E As an Account Manager at The Stepstone Group, you will be responsible for building and maintaining strong relationships with our key clients. Your primary goal will be to understand their current and future needs and provide tailored solutions to drive business growth. \u003C\/p\u003E\u003Cp\u003E Your key responsibilities will include:\u003C\/p\u003E\u003Cul\u003E\u003Cli\u003E Act as the primary point of contact for customers, managing relationships and ensuring their success. \u003C\/li\u003E\u003Cli\u003E Conduct targeted research to identify opportunities and understand client needs, devising customized strategies accordingly. \u003C\/li\u003E\u003Cli\u003E Provide exceptional customer service by promptly addressing and resolving concerns to maintain client satisfaction. \u003C\/li\u003E\u003Cli\u003E Identify and capitalize on upselling and cross-selling opportunities to foster customer growth and revenue generation. \u003C\/li\u003E\u003Cli\u003E Track, assess, and report on client performance metrics to measure effectiveness and inform strategic decision-making. \u003C\/li\u003E\u003C\/ul\u003E\u003Cp\u003E \u003Cb\u003E Qualifications \u003C\/b\u003E \u003C\/p\u003E\u003Cul\u003E\u003Cli\u003E Demonstrated expertise in acquiring new business and cultivating and expanding an account base to drive sales growth. \u003C\/li\u003E\u003Cli\u003E Proven track record in achieving sales targets and KPIs through strategic planning and execution. \u003C\/li\u003E\u003Cli\u003E Exceptional skills in managing and nurturing client relationships, fostering trust and loyalty. \u003C\/li\u003E\u003Cli\u003E Proficiency in Salesforce or similar CRM software to effectively manage client interactions and track progress. \u003C\/li\u003E\u003Cli\u003E Ability to adapt to changes within the business in an evolving market landscape, and a solution-oriented mindset to navigate challenges effectively. \u003C\/li\u003E\u003C\/ul\u003E\u003Cp\u003E \u003Cb\u003E What We Offer \u003C\/b\u003E \u003C\/p\u003E\u003Cul\u003E\u003Cli\u003E 29 days holiday allowance + bank holidays \u003C\/li\u003E\u003Cli\u003E Private medical and dental healthcare \u003C\/li\u003E\u003Cli\u003E Pension contribution up to 10% \u003C\/li\u003E\u003Cli\u003E Training and development opportunities \u003C\/li\u003E\u003Cli\u003E Cycle to work scheme \u003C\/li\u003E\u003Cli\u003E Hybrid working model \u003C\/li\u003E\u003Cli\u003E Volunteering days \u003C\/li\u003E\u003C\/ul\u003E\u003Cp\u003E \u003Cb\u003E Our Commitment \u003C\/b\u003E \u003C\/p\u003E\u003Cp\u003E Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. \u003C\/p\u003E


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