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Technical Training Specialist
2 months ago
Calex UK is a leading provider of innovative learning solutions, specializing in the design, development, and delivery of technical training programs for the automotive retail industry and beyond.
Our mission is to deliver high-quality, technology-rich learning experiences that exceed our clients' expectations. We work closely with our clients to identify and implement effective learning solutions that drive business results.
Job SummaryWe are seeking an experienced Technical Training Specialist to join our Delivery team at the Henry Ford Academy in Daventry. As a Technical Training Specialist, you will be responsible for delivering training to Ford dealer delegates, covering electrical, mechanical, and high-voltage systems across all levels of technician at Qualified, Senior, and Master curriculums.
Key Responsibilities- Deliver a blend of attended and virtual classroom technical training covering workshop automotive diagnostic repair procedures to a wide range of technicians and technical delegates.
- Research the latest vehicle technologies to support the training and development of delegates, differentiating between essential and supplementary knowledge.
- Ensure a supportive learning environment through encouraging questions, knowledge sharing, and utilizing a variety of hands-on and instructor-based training methods.
- Establish and maintain effective relationships with delegates and dealer networks.
- Promote technical training programs to ensure ongoing business and delegate placements.
- Build a good working relationship with the customer, identifying and communicating any growth opportunities to the Training Manager.
- Maintain the suitability and cleanliness of the training and workshop environment, including vehicles and training aids.
- Support in the development of manufacturer's trainer guides and training brochures, following pre-determined layouts and standards, using a range of desktop publishing and office IT systems.
- Monitor and ensure progression of your own Continual Professional Development.
- Contribute to the internal quality assurance of the technical training program.
- Strong proficiency in written English and grammar.
- Suitable academic/industry qualifications pertaining to the role described, including high-voltage knowledge.
- Experience in a Service Technician environment with detailed knowledge of vehicle systems.
- Ability to work to tight deadlines.
- Ability to learn new vehicle technologies and sub-systems, including diagnostics.
- IT literate with working knowledge of multimedia design and publishing software.
- Experience in the delivery of technical training material to workshop technicians.
- Ability to assess the competence of workshop technicians in performing low-level technical tasks in line with external awarding body guidelines.
- Valid, clean driving license and willingness to travel to regional sites.
- Up to £43,000 dependant on experience.
- 25 Days Annual Leave, plus Bank Holidays.
- Calex Employee Benefits Package (inc. High Street Discounts, Online GP, Welfare Scheme).
