Facilities Operations Supervisor

3 weeks ago


Norwich, United Kingdom HVAC Recruitment Full time
Facilities Operations Supervisor

Location: Norwich

Salary: Up to £38,000

Working Hours: Monday-Friday, 8:00am-5:00pm (40 hours/week, unpaid lunch hour)

This is an excellent opportunity to become part of a leading Facilities Management organization in the UK.

With nearly two decades of collaboration with this company, we have successfully filled numerous positions due to their remarkable expansion and new contract acquisitions.

We are excited to present a new role in Norwich for a Facilities Operations Supervisor.

In this position, you will collaborate with a premier Facilities Management provider and our largest global client, who offers extensive training, 25 days of annual leave, and a comprehensive benefits package.


Key Responsibilities of a Facilities Operations Supervisor:

  • Oversee all Planned Preventative Maintenance (PPM), statutory, and reactive tasks to ensure completion within Contract Key Performance Indicators (KPI) and Service Level Agreements (SLA).
  • Maintain thorough and current documentation.
  • Manage daily operations, materials, additional works, and projects.
  • Provide consistent updates to the Operations Manager regarding all tasks and subcontractor activities.
  • Serve as the primary contact for designated subcontractors.
  • Ensure adherence to statutory, policy, and contractual obligations.
  • Foster strong relationships with key client representatives and guarantee outstanding service delivery.
  • Manage financial elements of the contract as necessary.
  • Report incidents and accidents in accordance with company protocols.
  • Ensure effective implementation of health and safety policies across managed services and subcontractor operations.
  • Cultivate positive working relationships with both CBRE and client personnel.
Requirements for a Successful Facilities Operations Supervisor:

  • A solid educational background, ideally with a completed apprenticeship in the building services sector.
  • Capability to prioritize and deliver results in high-pressure, critical business environments.
  • Willingness to work extended hours as required by contract obligations.
  • Possession of a full, clean driving license.
  • Enhanced DBS clearance.
  • Relevant electrical qualifications.
Company Benefits for the Successful Facilities Operations Supervisor:

  • 33 days of annual leave
  • Healthcare benefits
  • Bupacare
  • Company vehicle & fuel card
  • Training and professional development
  • Taste card
  • Long-term savings options
  • Wellbeing platforms
  • YuLife Rewards


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