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Retail Supervisor

2 months ago


London, Greater London, United Kingdom TFG London Full time

Position Overview

We are seeking a dedicated Supervisor to oversee operations in our O2 Outlet store on a full-time basis. The successful candidate will be expected to manage up to 40 hours per week, including weekdays and weekends. This role presents an excellent opportunity for individuals aiming to step into key holding and management responsibilities.

As a Supervisor, you will serve as a brand ambassador, ensuring an exceptional customer experience. You will engage with customers daily, assisting them in finding the ideal outfit that meets their needs. Your role is crucial in supporting our Style Advisors, helping them enhance their knowledge and skills, while also assisting the Assistant Manager and/or the Manager with the commercial aspects of running a successful retail environment.

Key Responsibilities

  • Welcome, assist, and sell with the goal of driving multiple sales and promoting our premium product range.
  • Collaborate with the in-store team to create an inspiring representation of the TFG vision.
  • Maintain a commercial mindset, ensuring accurate transaction handling and anticipating future opportunities to engage customers.
  • Support all operational tasks to ensure the store runs smoothly while promoting our brand and products, establishing us as a reliable shopping destination.

Ideal Candidate Profile

  • Possesses excellent communication skills and thrives in a customer-focused environment.
  • Demonstrates a strong work ethic and takes pride in delivering outstanding service.
  • Ideally has experience in retail and can build relationships with customers to understand their needs and provide suitable outfit recommendations.

Benefits

We are committed to supporting your career development with the necessary tools and resources. In addition, we offer a range of attractive benefits, including:

  • Complimentary clothing allowance.
  • 70% employee discount.
  • Up to 34 days of holiday entitlement.
  • Financial and wellbeing support.
  • Enhanced maternity package.
  • 24/7 virtual GP service.
  • And much more.

Conclusion

We are looking forward to discussing your potential contributions to our team.