IT Support Specialist

3 weeks ago

Bridgend, Bridgend county borough, United Kingdom In Technology Group Limited Full time
3rd Line IT Support Engineer

Join a leading MSP in Bridgend and take your IT career to the next level. As a 3rd Line IT Support Engineer, you will be responsible for providing technical support to clients, resolving complex issues, and collaborating with the team to deliver exceptional service.

Key Responsibilities:
  • Provide technical support to clients via phone, email, or remote desktop
  • Resolve complex technical issues, including hardware and software problems
  • Collaborate with the team to deliver exceptional service and meet client expectations
  • Stay up-to-date with the latest technologies and industry trends
Requirements:
  • Experience working with a wide range of technologies, including O365, Veeam, and VMWare
  • Strong technical skills, including Windows Server, networking, and backup experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive team environment
  • Access to the latest technologies and industry trends

In Technology Group Limited is an equal opportunities employer and welcomes applications from all qualified candidates. Please submit your CV and a cover letter to apply for this exciting opportunity.

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