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Clayton le Moors, Lancashire, United Kingdom Frasers Group Full timeJob Title: Customer Service AdvisorLocation: Clayton Le MoorsJob Type: Full-time and Part-timeSalary: £23,000 - £27,000 per annumAbout the Role:We are seeking a highly motivated and customer-focused individual to join our Financial Services customer service team as a Customer Service Advisor. As a key member of our team, you will be responsible for...
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Customer Service Representative
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Clayton le Moors, Lancashire, United Kingdom Frasers Group Full timeJob Title: Customer Service AdvisorLocation: Clayton Le MoorsJob Type: Full-time and Part-timeSalary: £23,000 - £27,000 per annumAbout the Role:We are seeking a highly motivated and customer-focused individual to join our Financial Services customer service team as a Customer Service Advisor. As a key member of our team, you will be responsible for...
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Customer Service Representative
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Customer Service Representative
4 weeks ago
Clayton le Moors, Lancashire, United Kingdom Frasers Group Full timeJob Title: Customer Service AdvisorLocation: Clayton Le MoorsSalary: £23,000 - £27,000 per annumJob Type: Full-time and Part-time shifts availableJob Description:We are seeking a highly motivated and customer-focused individual to join our Financial Services customer service team as a Customer Service Advisor. As a key member of our team, you will be...
Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Account Servicing Advisor to join our Financial Services team at Frasers Group. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.
Key Responsibilities- Handle customer complaints, queries, and feedback in a professional and timely manner.
- Detect and prevent financial loss, while supporting victims and maintaining brand reputation.
- Develop a tailored approach to meet the unique needs of each customer.
- Maintain accurate and up-to-date information on relevant systems.
- Ensure compliance with all regulatory standards, quality, and governance requirements.
- Deliver a high level of customer service and achieve excellent customer outcomes.
- Experience working in the financial services sector.
- Good working knowledge of financial sector compliance and governance.
- Ability to work in a fast-paced environment and deliver results.
- Strong analytical, problem-solving, and communication skills.
- Self-motivated and able to work individually and as part of a team.
- Attention to detail and excellent communication skills.
As a valued member of our team, you will have access to a range of benefits and opportunities for growth and development. These include:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A collaborative and supportive work environment.
- The chance to work with a leading retail and financial services company.
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our Recruitment Team.
