Senior Program Manager
1 day ago
Job Summary
We are seeking a highly skilled Senior Program Manager to join our team at Johnson Controls International. As a key member of our organization, you will be responsible for managing technical programs from inception to completion, ensuring compliance with customer KPIs and SLAs.
Key Responsibilities
- Collate, record, and report progress regularly to stakeholders.
- Proactively review and achieve monthly milestone targets for IP CCTV and Access Control installations.
- Lead the design and deployment of IP infrastructure for CCTV and Access Control systems based on customer specifications.
- Interface with global customer IT teams for seamless integration.
- Design and execute installation rollout programs, attending progress meetings across various UK sites.
- Support national account managers and sales management in program design, implementation, and deployment.
What We Offer
- Competitive salary and bonus plan.
- Paid holidays and sick pay.
- Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme, and discount on Johnson Controls security products.
- Extensive product and on-the-job/cross-training opportunities with outstanding resources available.
- Encouraging and collaborative team environment.
- Career development through various career ladders including Customer Service.
Requirements
- High-end product knowledge of IP CCTV and Access Control.
- Ability to prioritize tasks and achieve goals.
- Experience in a customer-facing environment with a successful track record.
- Excellent communication skills.
- Familiarity with network/IP infrastructure and architecture.
- Proficiency in Microsoft Office and program planning applications.
Preferred Qualifications
- Knowledge of Genetec and C-Cure global systems.
- Degree in relevant IT/IP subject desirable.
- H&S accreditation.
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