Security Operations Specialist

4 weeks ago


Bedford, Bedford, United Kingdom Wilson Recruitment Ltd Full time
Job Title: Service Coordinator

Wilson Recruitment Ltd is working on behalf of a well-established security and fire safety company that operates across the UK and internationally. This business has been delivering exceptional services for over 30 years, specialising in security installation, fire safety, and maintenance.

About the Role:

We are seeking a highly skilled Service Coordinator to join our team. As a Service Coordinator, you will be responsible for ensuring the smooth operation of our security and fire safety services. This will involve coordinating with our installation and maintenance teams, as well as providing exceptional customer service to our clients.

Key Responsibilities:
  • Coordinate with installation and maintenance teams to ensure timely and efficient delivery of services
  • Provide exceptional customer service to clients, responding to queries and resolving issues in a timely and professional manner
  • Collaborate with internal teams to ensure seamless service delivery and high levels of customer satisfaction
  • Develop and maintain strong relationships with clients and stakeholders to ensure ongoing business growth and development
Requirements:
  • Proven experience in a customer-facing role, preferably in the security or fire safety industry
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines
What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional development and career growth. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we would love to hear from you.



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