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Key Account Manager

2 months ago

Hitchin, Hertfordshire, United Kingdom I Love My Job Ltd Full time
About the Role

We are seeking a highly motivated and experienced Key Account Manager to join our team at I Love My Job Ltd. As a Key Account Manager, you will be responsible for maximizing growth in revenue for our business by building and managing a selection of our existing key and strategic accounts, while identifying and pursuing new business opportunities.

Key Responsibilities
  • Develop and Implement Business Development Strategy: Develop and implement a business development strategy to achieve ambitious growth goals in the UK and internationally.
  • Ensure KPIs, Budgets, and Targets are Met: Ensure that Key Performance Indicators (KPIs), budgets, and targets are met.
  • Manage Key and Strategic Accounts: Manage a selection of our key and strategic accounts, developing strong, positive relationships, building brand loyalty, and providing excellent customer service at all times.
  • Identify New Business Opportunities: Identify new business opportunities with a strategic approach and long-term view.
  • Grow and Diversify Distributor Network: Grow and diversify our distributor network to enhance market reach and penetration.
  • Assess and Manage Agent/Rep Network: Assess, roll out, and manage an agent/rep network in the UK and US.
  • Improve Sell Through and Stock Management: Improve sell through, monitoring and analyzing stock levels, and implementing strategies to reduce stock profitably.
  • Meet with Customers and Present New Collections: Proactively meet with existing and potential customers to present new collections and assist with selections and range-planning, where necessary.
  • Work with Sales Team and Operations: Work closely with other sales team members to help them maintain and grow existing customer accounts, and work closely with the Operations team to assist with stock forecasting and to ensure orders are delivered accurately and efficiently to customer requirements.
  • Analyze Market Trends and Competitor Activity: Analyze market trends and competitor activity, identifying new product opportunities and potential hurdles/barriers to growth.
Requirements
  • Minimum 4 Years Experience: Minimum of 4 years experience in a similar wholesale Account Management/Business Development role within consumer products.
  • Desirable Experience: Experience of working within toy, greetings, or related lifestyle product is desirable. Experience of working with B2B and UK key accounts is essential. Experience in developing, driving, and delivering new business in the UK and internationally is desirable.
  • Key Skills and Qualities: A passion for brand and product, a love of retail, with a commercial and strategic approach. A first-class communicator and excellent relationship builder, both internally and externally, at all levels. Strong sales and negotiation skills. Proactive, self-motivated, deadline-driven approach with the ability to work on your own initiative as well as within a KPI-driven environment. Energetic, personable, and efficient manner that reflects the ethos of the brand. Excellent attention to detail and the desire to always go the extra mile. Good understanding of forecasting and sales reporting, with the ability to analyze sales figures. A proactive problem solver with the ability to foresee problems and propose solutions. Adaptable and resilient in the face of challenges and changes in the business environment. A genuine team player who is flexible, positive, and loves being part of a brilliant team.