Front Office Team Lead

1 day ago


Bristol, Bristol, United Kingdom Radisson Blu Hotel Bristol Full time

About Us

Radisson Blu Hotel Bristol is a leading hospitality company that prides itself on delivering exceptional guest experiences. We are a dynamic team of professionals who are passionate about creating memorable moments for our guests.

The Role

We are seeking a highly motivated and experienced Front Office Supervisor to join our team. As a Front Office Supervisor, you will be responsible for leading our front office team and ensuring that all aspects of the guest journey are delivered to the highest level.

Key Responsibilities

  • Supervise and lead the front office team to ensure excellent guest service and satisfaction
  • Ensure that all front office operations are running smoothly and efficiently
  • Develop and implement strategies to improve guest satisfaction and loyalty
  • Collaborate with other departments to ensure seamless guest experiences
  • Monitor and analyze guest feedback to identify areas for improvement

What We Offer

We offer a competitive compensation and benefits package, including:

  • Special rates for team members and their families while traveling and staying in our hotels
  • Opportunities for career growth and development
  • Complimentary meal on duty
  • Uniform
  • Access to the Employee Assistance Programme
  • Fantastic opportunities to progress
  • 28 days holiday for full-time team members
  • Free use of our leisure, pool, and gym facilities at off-peak times

Requirements

To be successful in this role, you will need:

  • Flexibility and a positive attitude
  • An eye for detail
  • Excellent communication and interpersonal skills
  • Experience in a similar position is beneficial but not essential

What We Are Looking For

We are looking for a team player who is passionate about delivering exceptional guest experiences. If you are a motivated and experienced professional who is looking for a new challenge, we would love to hear from you.



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