Front Office Team Lead
1 day ago
About Us
Radisson Blu Hotel Bristol is a leading hospitality company that prides itself on delivering exceptional guest experiences. We are a dynamic team of professionals who are passionate about creating memorable moments for our guests.
The Role
We are seeking a highly motivated and experienced Front Office Supervisor to join our team. As a Front Office Supervisor, you will be responsible for leading our front office team and ensuring that all aspects of the guest journey are delivered to the highest level.
Key Responsibilities
- Supervise and lead the front office team to ensure excellent guest service and satisfaction
- Ensure that all front office operations are running smoothly and efficiently
- Develop and implement strategies to improve guest satisfaction and loyalty
- Collaborate with other departments to ensure seamless guest experiences
- Monitor and analyze guest feedback to identify areas for improvement
What We Offer
We offer a competitive compensation and benefits package, including:
- Special rates for team members and their families while traveling and staying in our hotels
- Opportunities for career growth and development
- Complimentary meal on duty
- Uniform
- Access to the Employee Assistance Programme
- Fantastic opportunities to progress
- 28 days holiday for full-time team members
- Free use of our leisure, pool, and gym facilities at off-peak times
Requirements
To be successful in this role, you will need:
- Flexibility and a positive attitude
- An eye for detail
- Excellent communication and interpersonal skills
- Experience in a similar position is beneficial but not essential
What We Are Looking For
We are looking for a team player who is passionate about delivering exceptional guest experiences. If you are a motivated and experienced professional who is looking for a new challenge, we would love to hear from you.
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